Service Technician

Ford Certified Service Technician

We are looking for a Ford Certified Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE & Ford certified. The day-to-day duties include performing work on specific repair orders and diagnosing what repairs need to be done.

Koons of Silver Spring believes our success and continued growth is attributed to our employees. Family-owned and operated for over 50 years, we have continued to grow while holding true to our values of professionalism, honesty, and integrity; you can expect to work on a team of ambitious, sharp, and energetic individuals.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

• Competitive pay
• Monday Friday work schedule, no Sundays (except end of month)
• Monthly / Quarterly incentive packages
• Holiday Bonuses
• Variety of health insurance options and dental plan
• Health/wellness programs
• 401(K)
• Annual off-site holiday party
• Monthly employee lunches

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs
• Execute repairs under warranty to manufacturer specifications

Qualifications:

• 2+ years of Service Technician experience preferred
• High school diploma or equivalent, ASE Certification required
• Ford Certification
• Previous experience at a Ford dealership is preferred
• B level qualifications, including Diagnostic, Electrical and Engine Repair
• Dexterity, requiring a steady hand, excellent hand-eye coordination
• Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
• Excellent customer service skills and basic computer competencies
• Positive, friendly attitude, along with an eagerness to improve
• Enjoy working in a dynamic environment
• Teammate with ability to collaborate with others effectively
• Ability to learn new technology, repair and service procedures and specifications
• Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.