Field Intervention Manager

The Field Intervention Manager owns the field-facing side of the Dealer Performance function. This role is the integration point between the analytical work produced by the Dealer Performance Analytics team and the field execution carried out by area sales managers across all Business Centers. The Senior Field Intervention Lead is accountable for ensuring that dealer-specific intervention plans are clear, sequenced, and executed consistently and that area sales managers have the coaching, tools, and accountability structure to deliver them. This is a senior commercial leadership role that requires deep field credibility, strong BC VP relationships, and the ability to translate analytical insight into practical action at the dealer level.

KEY RESPONSIBILITIES

Field Execution Leadership

• Own the end-to-end intervention execution model across all six BCs from receipt of analytical outputs to confirmed dealer-level action plan and progress tracking

• Establish and maintain the cadence of dealer intervention reviews, performance check-ins, and ASM coaching sessions across all BCs

• Work directly with BC VPs to align on priority dealers, intervention approaches, and escalation protocols for persistent underperformers

• Ensure consistent application of intervention frameworks and playbooks across all BCs preventing different interpretations of the same analytical output

ASM Enablement & Accountability

• Build ASM capability to diagnose dealer performance gaps and execute structured intervention plans developing field skill, not creating permanent central dependency

• Coach Field Coaches in their BC-level execution, ensuring each coach is translating analytical outputs into relevant, actionable dealer conversations

• Partner with the ASM enablement workstream on role review, training, and performance management changes

Integration with Analytics

• Serve as the primary interface between the Dealer Performance Analytics team and field execution translating diagnostic outputs into BC and dealer-specific intervention priorities

• Provide field feedback to the analytics team on what is working, what is not landing with ASMs, and where playbooks need refinement

• Ensure intervention sequencing reflects both the analytical priority and the practical realities of field execution timing

Performance Reporting & Escalation

• Maintain visibility on intervention progress across all active dealer cases reporting status to the Dealer Performance Lead and flagging escalations

• Track ASM engagement metrics and intervention compliance rates across BCs

• Feed field-level learnings back into the broader VCP governance structure and SLT reporting cadence

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, youll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. Thats why we offer: 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you dont contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, youre not just building a career - youre joining a company that supports you, inside and outside of work.