Head of New Healthcare Contact Center Ops
Sharecare
Sharecare is seeking a Senior Manager for Contact Center Operations in Providence, Rhode Island. This role involves developing and leading a new contact center team supporting member-facing healthcare services. Key responsibilities include staffing, performance oversight, and operational excellence. The ideal candidate will have over 7 years of call center management experience, a strong background in healthcare services, and an ability to operationalize performance metrics to ensure a top-quality member experience. #J-18808-Ljbffr Sharecare
Vacancy posted 3 days ago
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