Support Specialist

Community Outreach Case Worker

We are excited to announce a Community Outreach Case Worker position with a sign-on bonus of up to $1500. This is a full-time role, requiring 40 hours per week, where you will assist clients by connecting them to vital community resources, including housing and food assistance. Opportunities exist in our North, Central and South territories.

Key details of the position include:

• Daily work in the community with clients
• Monday to Friday schedule (day shift) no on-call, nights, weekends, or holidays required
• Local travel is necessary; candidates must have a personal, reliable vehicle with valid insurance; mileage reimbursement available
• A valid CLASS E or CLASS D drivers license is required, must be obtained two weeks prior to starting
• Transportation of clients in your personal vehicle will be part of the role
• Face-to-face meetings with clients, including visits to their homes
• Related experience with individuals facing mental health challenges is strongly preferred but not required
• You will work with individuals experiencing severe mental health issues and will carry a variable caseload
• In-depth training will be provided during the first 90 days to prepare you for this role, emphasizing quick learning and technology proficiency
• This position offers a unique opportunity to make a meaningful impact in the community.

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Franois, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

Responsibilities

• Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
• Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
• Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
• Provides mentorship and job shadowing to community support colleagues. Provides qualified mental health provider assistance to clinical teams including but not limited to assessment of access to services.
• Complete annual assessment and other documentation of clients.

Minimum Requirements

• Education: Master's Degree - Human Services or related
• Experience: 2-5 years
• Licenses & Certifications: Class D (IL) or Class E (MO)

BJC Total Rewards

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer