Salon Guest Services Shift Leader
Douglas J Institutes & Salons
Job Description
Job Description
Description:
Do you love creating exceptional guest experiences and leading a team? Join the Douglas J Ann Arbor Salon and be part of a team that believes work should be meaningful, creative, and fun.
Why Douglas J?
We laugh, a lot! We love great music, beautiful hair and skin, and helping people feel their best—inside and out.
We’re a team of talented, kind people who value integrity, growth, education, and each other. We take our craft seriously, never stop learning, and never settle for less than our best.
About the Role:
As a Guest Services Shift Leader , you’ll help lead our Guest Services team and keep the salon running smoothly. Reporting to the Ann Arbor Regional Director, you’ll play an important role in creating a welcoming, seamless experience for every guest.
What You’ll Do:
- Lead, coach, and support the Guest Services team.
- Oversee front desk operations, guest care, retail, scheduling, and daily salon flow.
- Create an efficient Guest Services schedule and support opening and closing procedures.
- Welcome guests with warmth and provide seamless check-in and check-out experiences.
- Recommend and schedule guests’ next appointments to support retention.
- Serve as a resource for technicians when salon leadership is unavailable.
- Support retail and supply orders, timecard adjustments, cash handling, deposits, and returns.
- Maintain an inviting retail environment and stay knowledgeable about our products and services.
- Participate in ongoing training to provide confident, personalized product recommendations.
If you’re a natural leader who loves people, thrives in a fast-paced environment, and wants to grow with a team that cares, we’d love to meet you!
Requirements:- A confident, positive leader who leads by example.
- Strong coaching and team-support skills.
- Previous retail and/or customer service experience required; supervisory experience is a plus.
- Excellent organization, communication, and multitasking skills.
- Professional, polished presentation aligned with Douglas J and the salon industry.
- High school diploma or equivalent; post-secondary education is a plus.
- Self-motivated, detail-oriented, and naturally personable.
- Reliable transportation for bank deposits.
- Flexibility to work full-time, including evenings and Saturdays.
$17 - $20 per hour
...Shift Leader OpportunityWe are an independent Owner/Operator of McDonald's®. We're looking for a certain type of leader. A leader that cares... ...Up Extra ShiftsGrowth OpportunitiesEmployee DiscountsCustomer Service AwardsSemi-Annual Performance Reviews and Annual Merit...SuggestedLocal areaShift workDay shift- ...Now Hiring Friendly Shift LeadersAt Dunkin', we are not just an employer... ...invest our all into our Shift Leader to ensure that they are able... ...the promise of fast, friendly service in our welcoming and booming... ..., productivity, quality, and guest service satisfaction;...SuggestedImmediate startAll shiftsFlexible hoursShift work
- ...Shift LeaderOur Panda Shift Leader associates are important leaders of our team and are responsible for bringing... ...in creating food with passion, service with heart and ambiance with pride.As... ...and welcoming environment for our guests.Gain valuable skills managing store...SuggestedFull timeTemporary workLocal areaFlexible hoursShift work
$13.75 - $14.25 per hour
...Shift Leader OpportunityPAY TRANSPARENCY: Earn between $13.75 and $14.25 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop... ...to execute outstanding product quality and customer service, build sales and control costs for each shift.What's In It For...SuggestedLocal areaShift work- ...Shift Leader PositionAre you ready to join a championship team? Northern Blends (Smoothie King Developer of the Year 2020) is hiring for... ...be the best and make this life changing for our employees and guests. If this gets you as fired up as us, let's connect and start our...SuggestedFlexible hoursShift work
- ...conversations, and directly supporting efforts to shift the future of farming and food. We hope... ...to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a... ...employees passionate about providing a great guest experience, Chipotle is a longtime...Work at officeLocal areaShift work
- ...ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed; Helping to resolve customer incidents and working to ensure positive customer experiences; Helping to monitor crew breaks, shift changes, shift meetings, and line schedules...Shift work
- Summary Supervise shifts and/or work areas in the operation of a Papa John’s restaurant ensure high-quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution...Hourly payLocal areaShift workNight shift
$13.75 - $14.25 per hour
...ve got the best. Ready to join our growing Potbelly Nation? A Shift Leader leads and behaves according to Potbelly values. They will lead... ...to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For...Part timeLocal areaFlexible hoursShift workNight shift- As a Shift Leader at our UMich store located at 1229 S University Ave, Ann Harbor MI 48104, you are the captain of... ...DO AS A SHIFT LEADER? Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries Support...Part timeWork experience placementFlexible hoursShift workNight shift
$15.35 - $18 per hour
...energized. This role provides direction during shifts, supports consistent execution, and helps create an engaging experience for guests and teammates. The Team Captain influences... ...experience by setting the standard for service behaviors. Reinforces expectations, and influences...Local area10 hours per weekShift workNight shift- Insomnia Cookies is seeking a Shift Leader for our UMich store at 1229 S University Ave, Ann Arbor. You... ...the team, bake, take orders, and ensure guests enjoy a memorable experience. Bring at least 1 year in a customer-service role, strong communication, and the ability...Shift workNight shift
- ...Service CoordinatorBarristers Land Abstract is a leading real estate title company committed to delivering exceptional title and escrow services to real estate professionals, lenders, and homeowners. We pride ourselves on accuracy, efficiency, and unparalleled customer...Work at office
- As a Shift Leader at our EMU store located at 733 W Cross St, Ypsilanti MI 48197 , you are the captain of our bakery... ...! Responsibilities Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries Support...Part timeWork experience placementFlexible hoursShift workNight shift
- ...our customers with the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. Shift Leader Responsibilities Coaching the staff to deliver amazing customer service; Producing high quality food; Delivering the...Temporary workLocal areaShift work
$14.5 per hour
...flow of business during a successful shift. Your hands‑on leadership style... ...your store! SOME OUR SWEET SHIFT LEADER PERKS: Flexible part-time work schedules... ...? Provide incredible customer service and quality products to all of our guests throughout their experience within...Hourly payPart timeWork experience placementLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shift- ...Tips: Our awesome staff + our awesome guest = a lot of tips! Bonuses: we offer referral... ..., they receive 50% off during their shift & if they're not working, they receive 30... ...superfoods, and all things healthy! As the Shift Leader , you will be doing a variety of tasks....Casual workFlexible hoursShift workNight shift
$65k - $80k
...being on the floor, developing a strong team, and creating a guest experience people want to come back for, this is an... ...established hospitality organization. You'll have ownership of your shifts, your team, service standards, and the overall guest experience while working...Shift workNight shift$22 - $29 per hour
...energized by creating amazing guest experiences? Can you juggle multiple... ...amazing cakes and exceptional service. Leading Your Team... ...Identify and nurture future leaders Foster a culture aligned with... ...~ Flexibility to work various shifts including mornings, evenings,...Hourly payLocal areaFlexible hoursShift workDay shiftAfternoon shift$38 - $45 per hour
...Salon Manager Opportunity Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you're looking for a new opportunity? If this sounds like you, you may have what it takes to be a salon...Immediate startFlexible hours- ...Master License Holder, Mechanical Contractor, or experienced HVAC leader who wants to build, lead, mentor, sell, and grow a thriving... ...through ethical, relationship-based sales Partner with our sales, service, retail, and water treatment teams to maximize opportunities...Full timeFor contractorsApprenticeship
- ...notch talent to help us deliver on the promise of fast, friendly service in our welcoming and booming locations. If this sounds like you,... ...results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing...Immediate startFlexible hoursWeekend work
$47.59k
...Job Description Job Description Job Description: Family Services Support Coordinator (Case Manager) At Avalon, housing is a human right. Our mission is to build healthy, safe and inclusive supportive housing communities as a long-term solution to homelessness....Full timeTemporary workCasual workLive inAfternoon shift$16.5 - $30.2 per hour
...necessary breaks are given. Communicates team concerns to the Team Leader and Associate Team Leader Sets and achieves the highest... ...'s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). At Whole Foods...Hourly payFull timePart timeSeasonal workWork at officeFlexible hoursNight shift$56k
...perfect plates, perfect bags), and provide our guests with the best, all-around family dining... ...investigating and resolving food quality/service issues with guest satisfaction 100%... ...presentation Available to work a variety of shifts and weekends Education/Experience: High...Hourly payCasual workLocal areaFlexible hoursShift workWeekend work- ...every day. Our mission is to deliver exceptional guest experiences while maintaining a fun, team-... ...and inspire a team to deliver top-tier guest service and food quality Hire, train, and develop crew members and shift leaders Oversee inventory management, food...Casual workImmediate startFlexible hoursShift work
$16 - $35 per hour
...Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists... ...operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the...Hourly payFull timeShift workNight shiftAfternoon shift- ...supporting business performance. Responsibilities Oversee daily restaurant operations and service standards. Lead, schedule, and support restaurant staff. Monitor guest satisfaction and resolve service concerns. Maintain food quality, cleanliness, and safety...For contractorsWork at officeRemote workHome office
- ...customers with a memorable dining experience. Responsibilities: Supervise and coordinate all culinary activities Oversee guest services and resolve issues Ensure a high quality of ingredients and food preparation Train and manage kitchen personnel Create...
- ...expectations; plan, monitor, enforce policies and procedures. Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste. Delight our guests by exceeding...Work at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Salon Guest Services Shift Leader. Be the first to apply!



