Data Analyst / Data Scientist (Utility Analytics)
$55 - $60 per hourSkill
Data Analyst / Data Scientist (Utility Analytics)
Location: US/Remote (EST preferred)
Employment Type: Contract (1–2 Years, Special Project)
Pay Rate: $55.00 – $60.00/hour (Up to $75.00/hour for candidates with extensive, highly relevant utility experience)
Schedule: Standard Business Hours
Target Start Date: ASAP
About the Role
We are seeking a detail-oriented Data Analyst / Data Scientist to join our Customer Analytics and Digital Products team on a high-impact, special project. In this role, you will analyze large-scale utility datasets, evaluate customer-facing digital products (such as rate recommendation and bill comparison tools), and build interactive reporting tools to drive business decisions and improve customer experience.
Key Responsibilities
- Data Analysis & Quality Control: Analyze large utility datasets—including AMI usage, Customer Care & Billing (CC&B), and customer engagement data—to identify trends, patterns, anomalies, and quality issues.
- Visualization & Reporting: Design and maintain Power BI dashboards, reports, and visual summaries to track product performance, billing outcomes, and key customer metrics.
- Digital Product Support: Support customer-facing digital products (e.g., rate recommendation tools and bill comparison features) using historical usage and billing data.
- Engagement Analytics: Track and analyze website and digital engagement metrics (such as page views, clicks, and user interactions).
- Cross-Functional Collaboration: Partner closely with Product Owners, software engineers, and business SMEs to support data integrations, user testing, and product enhancements.
- Stakeholder Communication: Translate complex technical findings into actionable insights and present recommendations clearly to both technical and business stakeholders.
Required Qualifications & Skills
- Utility Industry & AMI Data (MUST-HAVE): Direct experience working with Advanced Metering Infrastructure (AMI) and utility customer usage data. Note: Candidates without utility/AMI experience will not be considered.
- Professional Experience: 2+ years of professional data analysis experience, with a proven track record of reviewing large data extracts/dumps to identify trends and data anomalies.
- Technical Proficiency:
- Hands-on experience with Power BI for dashboard creation and data visualization.
- Experience with Databricks or working with large, multi-source datasets.
- Education: Bachelor’s degree in Data Science, Analytics, Computer Science, Statistics, or a related field.
- Core Competencies: Strong data validation and problem-solving skills, extreme attention to detail, and excellent verbal and written communication skills suitable for a regulated environment.
Preferred / Nice-to-Have Skills
- Experience with Customer Care & Billing (CC&B) data and tools.
- Proficiency with Google Analytics or other web/digital engagement tracking platforms.
- Proven track record developing recurring customer analytics reports and tracking digital product adoption.
Vacancy posted 3 hours ago
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