Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 and currently lead a team of seven across two agencies. Before opening this agency, I spent three years as a State Farm Sales Leader, and earlier in my career, I played professional baseball in the Chicago White Sox organization. I'm a graduate of West Virginia University, married, and the proud father of two young daughters. Outside of work, I enjoy sports, working out, reading, and traveling.

Giving back to the community is a priority for our team. We organize a large annual backpack drive, participate in local events and pet expos, and regularly host community giveaways and outreach opportunities to stay connected with the people we serve.

Our agency offers health benefits, a Simple IRA, birthday off, office and performance bonuses, team outings, professional development, and excellent opportunities for growth and advancement. We believe in recognizing hard work and helping our team build long-term careers.

Our culture is competitive, close-knit, and team-oriented. I'm looking for someone who is motivated, dependable, and enjoys being part of a winning team. If you're competitive, willing to support your teammates, and driven to grow both personally and professionally, we'd love to meet you.

ROLE DESCRIPTION:
Grant Buckner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.