Department Manager - Stakeholder Management Solutions (Kansas City)

Description This position is responsible for the managerial direction and leadership of the Stakeholder Management Solutions Department of the Environmental Services Global Practice at our World Headquarters in Kansas City. Specific areas of responsibility include the following, with other duties as assigned by senior management: Assign work and review performance to ensure the efficient, cost-effective utilization of staff. Recruitment, development, training and retention of staff. Interpret policies, purposes, and goals of organization to staff. Serve as the technical advisor, provide senior-level input and evaluation on a variety of real estate and engagement deliverables. Demonstrate creativity, foresight and mature judgment in anticipating and solving problems. Determine departmental objectives and requirements, organize projects and develop standards and guidelines. Prepare and monitor department budget and expenditure of funds for staff hours, supplies, training, and equipment. Recommend changes in basic structure and organization of the department to ensure the effective fulfillment of objectives assigned to it. Build effective relationships with existing clients, customers and contractors and develop new business opportunities. Responsible for ensuring customer satisfaction goals and expectations are met. Participate in sales and marketing efforts and identify key pursuits. Lead the development of cost proposals and qualification statements to achieve stated targets and standards for financial performance. Prepare and present project budgets and cost estimates. Report project performance. Provide leadership, guidance and instruction to the Stakeholder Management Solutions practice. Mentor and guide less experienced real estate and engagement professionals. Work to assess opportunities to expand SMS services within the office and evaluate opportunities to cross-sell other services for other Global Practices. Promote profitable and sound growth. Achieve stated targets and standards for financial performance. Identify and market services to clients and internal stakeholders to meet sales goals, profitability, and objectives for department. Understand the direction and trends in technology and the right-of-way and public engagement industry for the service offerings in each respective market sector and provide guidance to staff to align our services with industry trends. Responsible for QA/QC process adherence. Responsible for effective communication with other disciplines. Responsible for compliance with company and site safety policies. Qualifications Bachelor Degree in engineering, architecture, construction or related degree from accredited program and 7 years related professional experience in design and/or project management required. Previous leadership and/or management experience is preferable. Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients. Position requires the ability to thoughtfully and positively influence, lead, and manage change. Must possess strong project management skills and a strategic perspective. Must be expert in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint). This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled. EEO/Disabled/Veterans Job Scientific Primary Location US-MO-Kansas City Schedule: Full-time Travel: Yes, 25 % of the Time Req ID: 263853 Job Hire Type Experienced #LI-LS #ENS #J-18808-Ljbffr Burns & McDonnell