Operations Manager (Operations Manager II)

At Bestway our Sales Managers play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Sales Managers to be customer centric individuals that utilize enthusiasm and sales skills to help our customers get what they want and need. Expected Number of Hours: 50-55 per week Sales Managers are responsible for the following expectations: Greeting customers as they enter the store. Be a Bestway brand ambassador who reflects and promotes Bestway's commitment to have the best products at the best prices delivered by the best people in the business. Demonstrate high energy, enthusiasm and the ambition to flourish in a fast-paced sales culture. Have resiliency and persistence to build our customer base by prospecting to new and existing customers by telephone, on the showroom floor and in your trade area. Be proficient at the Credit and Sales Minutes. Consistently achieve daily, weekly, and monthly goals in a sales based environment by enthusiastically greeting and assisting our customers attaining their wants and needs while knowledgeably answering their questions about Bestway's products and programs. Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer's experience during all customer interactions. Consistently seek and maintain knowledge of current products, pricing, sales promotions, flyers, policies, and sales programs with participation in meetings. Ensure customer files are set up and maintained properly. As a brand ambassador always represent yourself and your company in a professional manner. Maintain the highest quality showroom presentation that creates a customer friendly sales environment and possess the ability to develop Sales Representatives to assist you. Complete all other tasks assigned at the discretion of management. Bestway will provide additional training and skill enhancement to allow Sales Manager to: Have the opportunity to advance to Store and District Manager positions. Be able to explain the rental agreement and have a thorough understanding of how it works. Develop sales skills to help grow our customer base by learning to utilize the "7 Steps to Selling. Successfully lead staff and daily operations of the store in the absence of the manager. Maintain repaired service and levels of product service to meet customer and Bestway standards. Engage in continuous self-development. Assistant Managers will assist in creating a culture of: #J-18808-Ljbffr DHL