Billing Representative I

Billing Specialist

Mid-Cities Medical is a Service-Disabled Veteran-Owned Small Business specializing in servicing in-home medical needs for Veterans. Every effort is made to deliver World-Class Service in delivering government-approved lines of Ventilators, Portable and Stationary Oxygen Concentrator and Supplies to Veterans and their Caregivers throughout Texas, Arizona, and Southern California.

Mid-Cities seeks a self-motivated, energetic, detail-oriented, and compassionate professional to support billing operations and serve our VA customers. The ideal candidate will play an integral role in advancing the company's financial objectives by ensuring accurate billing of sales orders and promptly addressing account integrity issues.

Essential Duties and Responsibilities

• Review and confirm open sales orders for billing submission.
• Resolve all order discrepancies for final month end audit.
• Compile and merge pdf documents to match billing spreadsheets.
• Manage patient files to correct home inventory.
• Coordinates with all departments and remote locations.
• Process weekly open order reports.
• Communicate and partner with Customer Service or Intake counterparts to resolve sales order and patient consult discrepancies.
• Consistently communicates driver notes to intake counterparts to resolve patient complaints.
• Review, maintain Open Edit Order Report. Research for outstanding pickups or inventory issues
• Communicate directly with VA representatives regarding billing discrepancies or payment delays
• Track authorization limits, expiration dates, and units approved
• Collaborate with intake, documentation, and delivery teams to prevent billing errors
• Paperless billing EMR processing
• Invoice correction from automatic confirmation
• End of month merging and batch audit
• Strong MS Excel and MS Teams experience

Shift: 8a - 5pm (On site)

Benefits

• Hours M-F 8a-5pm. Occasional weekends may be required.
• 401K with 2% matching
• Employer-Paid Medical, Dental, Vision, Life Insurance, and Long-Term Disability Coverage (Employee-Only Coverage)
• Paid Holidays
• Vacation & Sick Time
• Discretionary Employee Bonus

Requirements

• Must be legally able to work in the United States.
• HS Diploma or GED
• Must be able to understand and speak English fluently. Spanish is a plus.
• Must be able to work 8a - 5pm Shift
• Minimum 2 years of DME billing experience required
• Proficiency in billing software and EMR systems
• Familiarity with Bright Tree and electronic claims processing
• Excellent analytical and problem-solving skills
• High attention to detail and organizational ability
• Strong written and verbal communication skills
• Ability to process written and oral communication from various sources.
• Must be able to work on the weekends occasionally
• Military Retirees/Veterans and/or their Family members encouraged to apply

Preferred Qualifications

• Experience DME Billing
• Government Billing Experience