Practice Manager - Cary Stonebridge

Employment Type: Full‑Time The pay range for this role is $60,631 - $87,578 annually. Summary In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your practice management skills will be put to use to drive business results, and your people leadership skills will come into play as you develop associates and foster an engaging team environment. Along with a team of knowledgeable pet health care experts, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through a professional relationship with other stakeholders, including the veterinary medical team, field leadership, our corporate headquarters and PetSmart® associates (if applicable), you’ll help optimize the growth of both businesses. And since we are committed to your growth, you’ll be able to take advantage of a variety of educational opportunities and resources that support your career path. Qualifications Required Education/Licenses: Bachelor’s degree in business or a related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Required Experience: Three years related experience (health care, veterinary profession, service industry, etc.) required, including direct supervisory experience (hiring, associate development, etc.). Commitment Beyond Qualifications: The Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom. Additional skills: Strong organizational, communication and interpersonal skills; knack for problem solving; conflict management experience; leadership and analytical know‑how. Responsibilities Interview, hire and develop associates. Evaluate the hospital’s processes, progress and productivity. Train associates on how to educate clients about Banfield guidelines, preventive care, pet health needs and hospital services. Educate associates on Banfield guidelines and practices. Budget and plan for the hospital. Support daily operations and staff. Schedule associates, coordinate time off and manage continuing education needs. Benefits Comprehensive Medical, Dental and Vision Insurance. Generous 401(k) and Roth retirement plans with company match. Paid Time Off and Holidays. Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling. Associate Life Insurance (company‑paid) and Supplemental Life Insurance. Company‑Paid Short‑Term and Long‑Term Disability. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Paid Parental Leave for birth and adoption. Continuing Education Allowance for eligible positions. Back‑Up Child and Elder Care and Family Support Resources. Fertility and Family Building Support. Digital Exercise Therapy program. Voluntary Protection Benefits. Legal Plan and Identity Protection. Commuter Benefits. Three free Optimum Wellness Plans for pets. Exclusive discounts on products and services. We are a drug‑free, smoke‑free, equal opportunity employer. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our purpose: a better world for pets. #J-18808-Ljbffr A Caring Doctor (North Carolina), P.C.