Resident Move-In Coordinator

Job Description

Job Description

Resident Move-In Coordinator
$19.10 - $21.48 per hour, based on experience | Full-Time  
Collingswood Manor, a UMC Community | Collingswood, NJ

Start a new career as a Move In Coordinator with Collingswood Manor, a UMC community! 

United Methodist Communities has been certified as a Great Place to Work for 9 consecutive years , and 87% of our team members say they feel they make a difference  in the work they do. With more than a century of service in New Jersey, our community offers a rewarding environment where your work truly matters. 

Why Join Us?  

• Meaningful Impact: In a mission-driven and innovative organization 
• Competitive Pay: $19.10 - $21.48 per hour, based on experience 
• Schedule: Full-Time | Day shift available, 9am-5:30pm OR 9:30am-6:00pm | Rotating weekends and holidays | Overtime and weekend events as needed
• Great Benefits: Reflective of our deep appreciation for our employees 
• Quick Hiring: Apply today and hear back within 48 hours  

What You’ll Do 

• Respond promptly to all prospect inquiries and assign leads to the appropriate salesperson for timely follow-up. Provide administrative and sales support to the Sales & Marketing Director and Community Sales Counselors as needed.
• Maintain accurate lead and referral source data, ensuring timely entry into Aline and other community systems. Prepare and distribute required reports accurately and on schedule.
• Foster a collaborative team environment by sharing relevant prospect information with sales and community team members.
• Guide residents through the move-in process, from apartment selection and deposit to move-in day, delivering a personalized customer experience. Ensure accurate and timely move-in data entry in Aline, coordinate apartment readiness and modifications, provide move-in support, and communicate move-in details to community leadership and the Corporate VP of Marketing & Sales.
• Assist with the planning, coordination, setup, execution, and follow-up of community events in partnership with the Sales & Marketing Director. Manage inventory and ordering of promotional materials and supplies.
• Stay informed about operational, competitive, and company developments to effectively address prospect and community inquiries. Participate in relevant industry meetings, events, and conferences.

What You'll Need 

• Must be 21 years of age or older 
• High school diploma or equivalent (required) 
• 1+ years of related experience in sales or customer service in senior living (required)
• Associate's degree in business or a related field (preferred)
• Microsoft Word, Excel, and Outlook 

Benefits Available to Eligible Employees:  

• Health, dental, and vision insurance  
• Group Life and Voluntary Life Insurance 
• Tuition Assistant, Professional Development and E-Learning 
• Generous Paid Time Off and 9 Paid Holidays 
• Retirement Plan with Employer Match 
• Employee Assistance & Discount Programs 

Ready to apply?
Start a meaningful career and apply today to become a Move In Coordinator at Collingswood Manor, a UMC community.

To apply, please complete the required questionnaire. We accept applications on a rolling basis.

We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants.

Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position.

E-Verify Participation
United Methodist Communities participates in E-Verify.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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