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Rooms Controller

$35.37 per hour
Full-time

Marriott Vacations Worldwide

Hourly Rate: $35.37

Hourly Wage: $35.37

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
  • *Benefit Eligibility will vary by position

Site Specific Perks

  • Free daily associate meal
  • Monthly & quarterly team celebrations and awards
  • Company branded attire for outdoor associates
  • Discounts to onsite food outlets and spa
  • Discounted bus pass
  • Community service opportunities

As a Rooms Controller, a typical day will include:

  • Assigns a room according to guest requests and preferences whenever possible.
  • Reviews/Tracks/Accommodates requests for room/check-out changes when possible.
  • Performs duplicate reservation checks; block rooms.
  • Confirms reservations and cancellations.
  • Communicates to appropriate staff that there are guests who are waiting for an available room.
  • Organizes and coordinates check-in/pre-registration procedures for arriving groups.
  • Reviews requests for late check-outs and approves according to occupancy.

Guest Experience and Company Standards

  • Welcome and greet guests and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Always follow company policies and safety procedures.

To Become a Rooms Controller at MVW:

  • Available to work various shifts, holidays, and both weekend days.
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
  • Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Vacancy posted 14 hours ago
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