Supervisor Physician Practice Neurology

Primary City/State: Scottsdale, Arizona Department Name: Neurology-Arcadia Work Shift: Day Job Category: Clinical Support Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you're looking to leverage your abilities - you belong at Banner Health. Our team of neurologists include subspecialists across the field who are experts in neurological health and disease. We bring the latest knowledge, techniques and treatments to take care of you and your loved ones and get you back to the best neuro health. As a Physician Practice Supervisor, you will have the unique opportunity to combine your passion for patient care with your ability to lead, inspire, and motivate a team. In this role, you will play a critical part in delivering an exceptional patient experience while supporting daily operations and driving both short- and long-term strategic initiatives. Through effective leadership, collaboration, and a commitment to excellence, you will empower your team to provide high-quality, patient-centered care and achieve organizational goals. Your main location will be at Scottsdale Banner Health Center Plus - 18250 N Hayden Rd. Scottdale, AZ. However, you will float to our Arcadia (BUMG Arcadia Specialties (4200 E. Camelback Rd, Suite 202))and Banner University Medical Center Phoenix locations as needed. This facility will not open until early 2027. During training you will work at our Arcadia and Phoenix locations. Monday - Friday 8:00am - 4:30p, with some flexibility required based on business needs. Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner - University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three-part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY

This position works to ensure the efficient and effective operation of the assigned department, including day-to-day administration of non-physician staff and operations. Uses specialized knowledge, judgment and skills necessary to provide excellent patient care.

CORE FUNCTIONS

1. Supervises the day to day activities of non physician staff, ensuring a high level of productivity. Continuously monitors the functioning of the medical group and recommends changes to operational procedures as necessary.
2. Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff. Schedules non physician staff ensuring that staff is appropriately deployed among offices.
3. Oversee all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas.
4. Functions as a liaison between non physician staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for providing quality patient care and patient information as needed.
5. Maintains office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.
6. Determines physical maintenance and equipment needs and repairs and coordinates internal or external resources. Resolves problems relating to the facility on a day-to-day basis. Ensures all areas are appropriately stocked and supplies are readily accessible.
7. Covers front and/or back office functions. May also administer medications in accordance with established policies and procedures or as directed, and consistent with demonstrated competencies and state scope of practice.
8. This position has a strong understanding of the daily workflow of the practice and functions autonomously to provide guidance to ensure quality patient experiences and efficient practice operations. This position is required to have working knowledge of referral and authorization processes and must have the ability to navigate a variety of separate computer programs at any given time and handle multiple demands on time. Internal customers include all patients, staff and clinic providers. External customers include the community, vendors and non-clinic providers and facilities.

MINIMUM QUALIFICATIONS

Requires a level of literacy, communication and math skills as normally demonstrated at the level of an Associate's Degree. Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license. Requires a level of knowledge and ability normally demonstrated by at least two years experience in a physician's office or medical environment. Requires excellent communication and organizational skills. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Bachelor's degree preferred. Experience in a leadership or coordinator capacity preferred. Additional related education and/or experience preferred.

DATE APPROVED 10/12/2025

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