Assistant General Manager

Lucky Strike EntertainmentWe Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It's not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.Overview What You'll Do Support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.Support daily operations across aquatics, attractions, F&B, admissions, retail, and facilitiesLead and coach supervisors and frontline teams for safe, efficient park operationsLead and coach aquatics leadership so lifeguard training, performance, and safety programs meet standardsHelp with hiring, scheduling, and employee developmentDrive sales through promotions, upselling, and park eventsMonitor budgets, inventory, labor, and expensesWalk the park to check cleanliness, safety, and equipmentSupport emergency response, incident documentation, and health, safety, aquatics, and food service complianceResolve escalated guest needsAct as park leader when the GM is awayWhat You'll GetMedical, Dental, Vision plansWellness resources401(K) Retirement PlansEmployee Stock Purchase ProgramEmployee Assistance Program (EAP)Vacation and HolidaysPerks: Bowling, Boomer's, and Waterpark discounts, retail discounts, event discounts, and moreWhat You'll Bring3+ years of leadership experience in attractions, waterparks, hospitality, or similar environmentsExperience supervising teams in fast-paced, high-volume operationsStrong communication, leadership, and problem-solving skillsKnowledge of safety standards, guest service, and basic operationsPreferred or required upon hire: Certified Pool Operator (CPO), CPR/AED/First Aid, ServSafe/TIPS, cross-training on all park positions, and lifeguard program experience (Jeff Ellis & Associates or similar)Work Environment & Physical RequirementsIndoor/outdoor work in varying weather conditionsAbility to stand, walk, bend, lift, and perform physical tasks for extended periodsRequired weekend, evening, and holiday availabilityWillingness to travel to other company locations to launch operationsThis position may be asked to support multiple locations within the Waterpark district of Lucky Strike EntertainmentPay & BenefitsThe pay range for this position is $90,000 - $100,000 per year, depending on qualifications. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits