Human Resources/Risk Technician - PT

Job Summary Under general supervision, the Human Resources/Risk Technician performs routine administrative work to support the functions of the Human Resources Department and provides technical assistance to internal and external customers. Principal Duties and Responsibilities Receives telephone calls and visitors to the human resources front desk, answers questions and assists employees, applicants, and other visitors, and responds to email correspondence and inquiries such as open records requests and municipal surveys. Performs a wide range of HR administrative duties, including preparing correspondence and various reports, copying and collating materials, processing incoming and outgoing mail, filing, data input, document maintenance and destruction, general HR research, records retention, invoice processing and payment, ordering office supplies, etc. Responsible for the maintenance and processing of personnel records and reports, i.e., maintenance of applicant/hiring records, set-up of personnel files, processing payroll/personnel forms, records retention, responding to outside requests for verification of employment and open records requests, etc. Assists in the recruitment, hiring, and onboarding process, including administering skills testing, scheduling of interviews and pre-employment testing, initiating background checks, and assisting with new employee orientation meetings. Inventories, orders, prepares, and restocks departmental supplies, including general office supplies, benefit brochures, new hire enrollment materials, retirement packets, and any other forms/paperwork necessary for employee or City needs. Responsible for maintenance of copier/scanner/fax to include daily restocking of materials, troubleshooting, and placing calls for routine and specific maintenance. Maintains knowledge of department operations to better direct inquiries and customers to appropriate personnel. Perform other related job duties and projects as assigned. Knowledge, Skills and Abilities Required Knowledge of general office procedures and work methods. Excellent oral and written communication skills (grammar and spelling). Must have excellent customer relationship skills with the public and other departments. Ability to demonstrate a professional demeanor and understand office etiquette. Ability to work 20-25 hours per week with schedule flexibility. Ability to make decisions in accordance with department precedents and regulations. Must have the ability to maintain confidentiality and apply discretion accordingly. Must have the ability to work well in a group and individual setting. Must have verifiable computer skills using Microsoft Office products, including Excel, PowerPoint, Word, Outlook, and Teams. Minimum Education and Experience Required High school diploma or equivalent plus a minimum of two (2) years of customer service, office administration, or related experience is required. An equivalent combination of education and experience may be considered. Experience with mainframe processing, including AS400, is preferred. English/Spanish bilingual ability, experience in human resources administration, and work experience in a municipality are preferred. Must possess a valid Texas driver's license with a good driving record. Must be able to work outside of normal business hours on occasion. Physical Demands and Work Environment Sitting, walking, standing, bending, stooping, lifting, and reaching are required. Repetitive movement of the wrist and fingers during computer data input is required. Must be able to lift and carry 25 pounds on an occasional basis. 50 – 100% of the day using a computer. Maintains static posture during sitting. Works primarily indoors in a controlled environment. Must be able to work at outside City events occasionally. Pre-employment screening includes, but is not limited to, Drug Screen, Physical Examination, Credit Check, Motor Vehicle Review, and applicable Background Checks. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Such tasks shall be capable of being performed with reasonable accommodation, if necessary, that does not impair a business necessity or impose an undue business hardship, and without presenting a direct threat to the safety of the applicant or others. #J-18808-Ljbffr