Back-office & Operations Coordinator (Restaurants)
GSR Group
Restaurant Back-Office & Operations Coordinator
The Restaurant Back-Office & Operations Coordinator plays a central role in maintaining the reporting, documentation, and system integrity that support our multi-unit operations.
This role offers direct exposure to executive leadership and is ideal for an early-career professional seeking hands-on operational experience within a growing organization.
This position is ideal for someone who:
- Takes pride in clean, accurate work
- Notices inconsistencies and follows through
- Is comfortable working with numbers and spreadsheets
- Enjoys building organized systems
- Wants to grow with a multi-unit organization
Key Responsibilities
Store Reporting & Data Management
- Compile and organize daily sales reports across multiple locations
- Maintain performance tracking spreadsheets and dashboards
- Audit store-level data for accuracy and follow up on discrepancies
- Prepare structured weekly reporting summaries for leadership
Back-Office Administration
- Maintain digital filing systems (leases, permits, vendor documents)
- Track compliance deadlines and renewal calendars
- Process incoming mail and invoices
- Ensure shared drives remain organized and current
Operational Coordination
- Update task management systems with deadlines and priorities
- Support leadership with reporting packets and documentation
- Maintain recurring process checklists
- Identify and recommend workflow and reporting improvements through the use of software, AI, and efficiency-enhancing tools while safeguarding sensitive company information.
Qualifications
- Strong proficiency in Excel (formulas, pivot tables, structured data)
- Exceptional attention to detail
- Strong organizational and communication skills
- Ability to manage multiple responsibilities independently
- Self-starter who follows through and closes loops
Preferred Experience
- Restaurant or multi-unit operations exposure
- POS system familiarity
- Experience with task management software
- Reporting dashboard experience
Who Thrives in This Role
This position is best suited for someone early in their career who wants real ownership and direct exposure to how a multi-unit restaurant platform operates behind the scenes.
You'll work closely with leadership, gain insight into performance analytics and reporting strategy, and contribute to systems that support company-wide growth. Strong performance can lead to increased responsibility and expanded opportunities as the company continues to grow.
Work Schedule
- Monday to Friday
- Weekend availability
- 8 hour shift
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
Vacancy posted 4 days ago
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