Back-office & Operations Coordinator (Restaurants)

Restaurant Back-Office & Operations Coordinator

The Restaurant Back-Office & Operations Coordinator plays a central role in maintaining the reporting, documentation, and system integrity that support our multi-unit operations.

This role offers direct exposure to executive leadership and is ideal for an early-career professional seeking hands-on operational experience within a growing organization.

This position is ideal for someone who:

• Takes pride in clean, accurate work
• Notices inconsistencies and follows through
• Is comfortable working with numbers and spreadsheets
• Enjoys building organized systems
• Wants to grow with a multi-unit organization

Key Responsibilities

Store Reporting & Data Management

• Compile and organize daily sales reports across multiple locations
• Maintain performance tracking spreadsheets and dashboards
• Audit store-level data for accuracy and follow up on discrepancies
• Prepare structured weekly reporting summaries for leadership

Back-Office Administration

• Maintain digital filing systems (leases, permits, vendor documents)
• Track compliance deadlines and renewal calendars
• Process incoming mail and invoices
• Ensure shared drives remain organized and current

Operational Coordination

• Update task management systems with deadlines and priorities
• Support leadership with reporting packets and documentation
• Maintain recurring process checklists
• Identify and recommend workflow and reporting improvements through the use of software, AI, and efficiency-enhancing tools while safeguarding sensitive company information.

Qualifications

• Strong proficiency in Excel (formulas, pivot tables, structured data)
• Exceptional attention to detail
• Strong organizational and communication skills
• Ability to manage multiple responsibilities independently
• Self-starter who follows through and closes loops

Preferred Experience

• Restaurant or multi-unit operations exposure
• POS system familiarity
• Experience with task management software
• Reporting dashboard experience

Who Thrives in This Role

This position is best suited for someone early in their career who wants real ownership and direct exposure to how a multi-unit restaurant platform operates behind the scenes.

You'll work closely with leadership, gain insight into performance analytics and reporting strategy, and contribute to systems that support company-wide growth. Strong performance can lead to increased responsibility and expanded opportunities as the company continues to grow.

Work Schedule

• Monday to Friday
• Weekend availability
• 8 hour shift

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance