Program Manager

Program Manager

Company Overview: At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation.

Summary: The Program Manager is responsible for the overall management and execution of contract requirements, including task order management, program performance, staffing, schedules, deliverables, and customer coordination. The Program Manager serves as the primary point of contact with OFLC Headquarters, the Contracting Officer's Representative (COR), and other Agency stakeholders. This position ensures contract requirements are met on schedule and within established performance standards while identifying and mitigating program risks, resolving issues, and providing leadership with accurate performance and production reporting.

Responsibilities:

• Manage the overall execution and performance of contract requirements, ensuring deliverables, milestones, and performance objectives are met.
• Serve as the primary point of contact with OFLC Headquarters, the COR, Contracting Officer, and other Agency stakeholders.
• Manage and coordinate Task Orders issued under the IDIQ, including requirements, staffing, schedules, deliverables, and customer expectations.
• Lead application development, operations, support, data management, and related IT service delivery activities.
• Develop and maintain program plans, schedules, milestones, performance metrics, and resource requirements.
• Coordinate cross-functional teams and ensure effective collaboration among technical, functional, and customer stakeholders.
• Monitor program performance, identify risks and issues, and develop and implement mitigation and corrective action plans.
• Prepare and provide regular program status, performance, production, and other management reports.
• Ensure compliance with contract requirements, policies, procedures, quality standards, and applicable Government regulations.
• Manage staffing requirements, personnel performance, resource allocation, and workforce planning to support contract objectives.
• Support customer meetings, program reviews, briefings, and other governance activities.
• Facilitate Agile/Scrum practices and support continuous improvement of program processes and service delivery.
• Collaborate with technical teams on application development, data management, cloud migration, systems integration, and SDLC activities.
• Support program growth and new Task Order opportunities by evaluating requirements, developing staffing approaches, and coordinating technical and management inputs.
• Establish and maintain strong customer relationships while proactively managing expectations and addressing emerging requirements.
• Ensure timely communication of program status, risks, decisions, and required actions to Government and company leadership.

Qualifications: Bachelor's degree from an accredited institution required; graduate degree such as a JD, MBA, or MPA preferred. 8+ years of progressive experience managing IT programs, application development, and/or IT support services. Demonstrated experience leading application development and support teams in complex Government or enterprise environments. Department of Labor (DOL) and/or OFLC project or program management experience strongly preferred. Ability to obtain and maintain a Secret clearance. PMP certification required. Scrum Master certification or experience with Agile methodologies is a plus. Experience with data systems, data management, business analytics, and/or data-driven solutions. Experience with application development, cloud migration, Agile development methodologies, and Software Development Life Cycle (SDLC) processes. Strong understanding of IT program management, service delivery, risk management, resource planning, and performance management. Demonstrated ability to analyze complex situations, data, business processes, and information systems and develop effective solutions. Excellent written, verbal, interpersonal, and presentation skills. Ability to communicate effectively with Government customers, technical teams, senior leadership, and other stakeholders.

Salary Disclosure: Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.

EEO Statement: ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.