Captain Server

Captain Server

Fleming by Le Bilboquet 27 E 62nd St, New York, NY 10065 Full Time • Hourly ($17.00) plus tips

Upscale French Restaurant Group is looking for an experienced Restaurant Captain. As part of our team you are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

Primary Responsibilities:

• Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences.
• Consistently follow and lead the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service.
• Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service.
• Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Demonstrate an eagerness to continue to learn and grow.
• Inspect the dining room, table settings, chairs, floors, proper maintenance & cleanliness

Skills and qualifications:

• Listen and communicate in a professional and friendly manner
• Focus on customer satisfaction
• Practice basic safety procedures with respect to equipment and handling hot beverages
• Be efficient and organized
• Build good relationships with customers
• Maintain a clean work environment
• Keep supplies replenished to minimize downtime

Requirements:

• 3+ years' experience in a Service role in a similar environment
• English fluency and additional languages preferred
• Ability to stand or walk for long periods of time
• Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.

Bilingual: French, Italian (highly preferred)

Compensation and Benefits:

• Competitive salary
• Medical Benefits
• Great opportunities for growth

Le Bilboquet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with respect to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Consistent with the Americans with Disabilities Act (ADA) and state and local laws, it is the policy of Le Bilboquet to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If you believe a reasonable accommodation is needed, please contact Le Bilboquet's Human Resources Manager at View email address on click.appcast.io or View phone number on click.appcast.io