Information Technology Specialist I - San Luis Obispo Unit

Job Description and Duties

• This is a 12-month limited-term position that may be extended to 24 months with the possibility of becoming permanent.

Please Note:  Due to postal service delays, electronic submission of application is recommended.

Please see the  Duty Statement link, found in the Additional Documents section, for more information.

Applicants are highly encouraged to complete a Recruitment Questionnaire, located at:

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

You will find additional information about the job in the .

Working Conditions

• Statewide travel (35%) with possibly overnight stays. Will be  required work at remote facilities or incidents to affect repairs onsite, which can involve overnight travel. Hardware repair requires occasional lifting of PC’s and printers which should not exceed 40 pounds.

Special Requirements

If using education to meet Minimum Qualification, please provide a copy of your transcripts.

All job applicants must provide their employment history on the application form (State Application STD 678) rather than attaching a resume to the form, otherwise the application may be considered incomplete.

1. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

2. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

The minimum qualifications can be found in the INFORMATION TECHNOLOGY SPECIALIST I classification specifications.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

STATEMENT OF QUALIFICATIONS

Information Technology Specialist I – San Luis Obispo Unit (SLU)

Supplemental Questionnaire

In 1-3 typed pages please answer the following

1. Describe your knowledge and experience with setting up network routers and WiFi access points.

2. Describe your knowledge and experience of Active Directory and file share permissions.

3. Give an example of an IT project that you lead, please explain the process you took to achieve the project goal.

4. Describe your knowledge and experience providing customer support for Information Technology related items.

5. Describe your knowledge and experience of imaging and replacing workstations for a customer.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Supplemental Questionnaire is REQUIRED and must be submitted with your application to be considered for this position. Failure to include the Supplemental Questionnaire as required shall result in disqualification from the hiring process. Please see the section labeled "Supplemental Questionnaire" for further information.