Med Spa Manager. Job in Tacoma LilyLifestyle Jobs

Med Spa Manager Steilacoom, WA Schedule: Full-Time | On-site Compensation: $55k plus performance bonus About the Role We are seeking an experienced and highly organized Med Spa Manager to lead day‑to‑day operations and support the continued growth of our medical aesthetics practice in beautiful Steilacoom, WA. This role works closely with an experienced Medical Director and plays a critical part in optimizing operations, supporting the team, and driving revenue growth. This is an ideal opportunity for a confident leader who thrives in a structured environment, enjoys building systems, and wants to grow alongside a well‑established medical professional in a scenic, community‑centered setting. Key Responsibilities Operations & Leadership Oversee daily clinic operations to ensure efficiency, organization, and exceptional patient experience Manage scheduling, staffing, workflows, and clinic coverage Serve as the primary point of contact between providers, front desk, and ownership Implement and maintain SOPs across front desk, clinical flow, and inventory Team Management Support hiring, onboarding, training, and performance management Lead with accountability while fostering a positive, professional culture Conduct regular team check‑ins and support productivity goals Business Growth & Revenue Support growth initiatives including memberships, packages, and promotions Track KPIs including sales performance, rebooking, utilization, and revenue Partner with leadership to identify opportunities for improvement and expansion Ensure consult processes and follow‑up protocols are being executed consistently Patient Experience Ensure a high‑touch, professional patient journey from first contact through follow‑up Handle escalated patient concerns with professionalism and discretion Maintain a welcoming, organized, and polished clinic environment Administrative & Financial Oversight Oversee inventory management and ordering Assist with reporting, metrics tracking, and operational audits Ensure compliance with policies, procedures, and regulatory requirements Qualifications Previous experience as a Med Spa Manager, Practice Manager, or Spa Manager (medical aesthetics strongly preferred) Strong organizational, leadership, and communication skills Proven ability to support business growth and operational improvements Comfortable managing KPIs, goals, and team accountability Professional, proactive, and solutions‑oriented mindset Experience with EMR/CRM systems and scheduling platforms preferred Why Join Us Work in a beautiful waterfront community in Steilacoom, WA Collaborate with an experienced and respected Medical Director Opportunity to grow with the practice and make a meaningful impact Stable, professional environment with room for advancement Competitive compensation based on experience #J-18808-Ljbffr