Transportation Specialist

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for serving as the primary administrative support for our major client's operations. Benefits Paid time off 401k with company match Company sponsored life insurance Medical, dental, vision plans Voluntary short‑term/long‑term disability insurance Voluntary life, accident, and hospital plans Employee Assistance Program Commuter benefits Employee Discounts Free hot healthy meals for unit operations roles Responsibilities Analyze data from custom computer screens and prepare driver run sheets for each flight. Assign drivers to gates and flights. Serve as the quality assurance specialist, ensuring that contents of coolers or meals meet customer specifications. Monitor driver’s kitchen departure time. Track all flight, gate, meal order and other changes in flights. Serve as backup supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing workflow and resolving customer problems. Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications. Answer and log customer calls, concerns and complaints and make recommendations to resolve on‑going issues. Rotate periodically between scheduled shift and vacation relief shift. Qualifications Education: H.S. diploma required; Associate’s degree preferred. Work Experience: 2+ years of general work experience in an office or warehouse facility; 1 year of experience directing the work of others; 1‑2 years of shipping/receiving experience preferred. Technical Skills (certifications, licenses): Able to drive on the ramp (must be 21+ driver’s license); Able to multi‑task in a hectic environment; Detail oriented; Able to keep calm in high pressure environment; Able to work with a minimum of supervision/off‑site environment; Able to make independent decisions; Able to compile data from multiple sources with high degree of accuracy; Able to communicate status changes to all parties timely; Driven to document and improve processes; Must have valid driver’s license. Language / Communication Skills: Able to develop rapport with major client. Job Dimensions: Geographic Responsibility: Unit; Type of Employment: Full‑time; Travel %: none; Exemption Classification: non‑exempt. Equal Employment Opportunity gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: We anticipate that this job will close on: 07/25/2026. #J-18808-Ljbffr