IT Support Specialist

FirstBank's Downtown Nashville headquarters is seeking an IT Support Associate to provide high-quality end-user support across the organization. You will handle incidents via phone, email and Teams, document resolutions, and coordinate with IT staff to balance workload and priorities. You will assist with onboarding/offboarding, manage Active Directory and Windows environments, support Office 365, VPNs, and core banking applications, and help maintain knowledge base and IT procedures. #J-18808-Ljbffr