Cashier - Lake Oswego

Cashier PositionWe're looking for a Cashier to provide fast, friendly, and accurate checkout service while delivering excellent customer care. In this role, you'll handle transactions, answer customer questions, and ensure a positive shopping experience. You'll also work closely with co-workers and department managers to make sure departmental goals are met or exceeded, all while serving and selling the highest quality products.Essential duties and responsibilities include the following. Other duties may be assigned.Provide our customers with exceptional customer service.Give the customer your full attention, greeting all customers in department.Respond in a timely manner to all customer questions and requests.Understand why our products are different than conventional stores and be able to explain to customers.Develop of strong familiarity of the products in the store. Memorize produce codes to ensure customers are charged for the correct item.Effectively operates the cash register; receives payment from customers, makes change as needed and ensures security and accuracy of cash contained in the cash drawer.Count and organize cash drawer (till) at the end of shift.Notify a floor manager/PIC when a cash pick-up or change is needed.When needed, consult with a department manager or floor manager/PIC to obtain correct pricing for a product (for items not on file). Ensure the customer is charged the correct amount for the product.Follow all Cashier Policies and Procedures to ensure proper handling of gift cards, food stamps, credit and debit cards, associate discount cards, and usage of personal checks.Refunds cash or issues credit to customers for returned merchandise.Keep the register area clean and well stocked.Work with team members to ensure the selling floor/aisles are cleared and well maintained.Ensure all customer purchases are packaged correctly. Request carry out service for all customers who require assistance.Answer telephones with proper etiquette.Adhere to state laws regarding the purchase/sale of alcohol products.Bag groceries for fellow cashiers and gather shopping carts when time permits.Regular and reliable attendance.Supervisory responsibilities: NoneQualificationsExcellent customer service skills and a positive attitudeAbility to collaborate as well as be self-directedAbility to manage multiple assignments at onceStrong attention to detail and accuracyAbility to learn basic knowledge of all service departments and have a good understanding of products in the store.Ability to follow instructions and procedures.Effective time management skills, strong work ethic and integrity.Able to answer customer questions in a clear and service-oriented manner.Able to work a flexible schedule based on the needs of the department, which include working days, evenings, weekends and holidays.Education and experience: Prior cashier and grocery experience desired. Prior experience in a customer service position.Language skills: Ability to understand and follow written and verbal instructions. Ability to effectively present information to and respond to questions from other managers, store managers, vendors & customers.Mathematical skills: Strong basic math skills including the ability to add, multiply, divide, subtract and calculate percentages. Ability to apply concepts such as fractions, percentages and discounts.Reasoning ability: Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve practical problems.Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Stand and walk for long periods of timeBend, lift, push and pull carts with heavy loadsProper use of a box cutter, knives, and other department devicesFrequently lift and/or move minimum of 15 up to 40 poundsFrequent twisting and bendingFrequent use of stairsRepetitive use of hands with grasping and fine manipulationRepetitive stretching and liftingMay need to use a ladder or stool to reach product or suppliesWork environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Exposure to temperature variations and wet conditionsMay walk and work on uneven surfacesRequires reaching above and below shoulder heightExposure to continuous background noiseWalking surfaces are sometimes slickAny item over 40 pounds requires a team lift