Fire District Telecommunications Specialist

Telecommunications Professional

The Contra Costa County Fire Protection District is recruiting for an experienced telecommunications professional. This position reports to the Assistant Chief, Communications Division and will assist District employees with voice and data communications needs and to assist in planning and updating District telecommunications systems including radios, telephones, and alerting systems; to assess breakdowns and system problems and implement immediate solutions or schedule appropriate provider services; and to perform related work as requested.

Ranking among the larger California fire agencies, the Contra Costa County Fire Protection District is a well-equipped, full-service fire agency. The District is an "all-hazards" organization providing fire suppression, First Responder Advanced Life Support (ALS) emergency medical services as well as 911 emergency ambulance transport services, technical rescue, marine firefighting, water rescue, Type II Hazardous Materials Response team, heavy fire equipment program, fire prevention, and fire investigation services to nine cities and county unincorporated areas. The District serves a population of over 770,000 residents in 12 cities and many defined unincorporated communities across our over 550 square mile jurisdiction.

Typical Tasks We are looking for someone who is:

• Dynamic Flexible Tech Savvy
• A problem solver
• Team and mission driven

What you will typically be responsible for:

• Performing radio programming and specifications checks
• Installing radio communications products in fire stations and district equipment
• Programming fire district telephone systems
• Preparing specifications for telephone and radio purchases
• Responding to major incidents to support communications needs
• Ensuring readiness of emergency radio systems

A few reasons you might love this job:

• ConFire is a leader in California fire service
• Dynamic work environment
• Exciting role in emergency services
• Innovative agency that is growing
• Opportunities to participate in the California mutual aid system

A few challenges you might face in this job:

• Integrating new technologies
• Emergency incidents
• Working both independently and in a team

Competencies Required:

• Decision Making: Choosing optimal courses of action in a timely manner
• Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business
• Mechanical Insight: Comprehending how mechanical, electrical, and structural systems operate and interact
• General Physical Ability: Using strength, endurance, flexibility, balance, and coordination
• Professional & Technical Expertise: Applying technical subject matter to the job
• Adaptability: Responding positively to change and modifying behavior as the situation requires
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Informing: Proactively obtaining and sharing information
• Listening: Fully comprehending spoken communication
• Oral Communication: Engaging effectively in dialogue
• Customer Focus: Attending to the needs and expectations of customers
• Involving Others (Engaging Teams): Engaging others for input, contribution, and shared responsibility for outcomes

Desirable Qualifications:

• Experience in a public safety setting
• Electrical training and experience
• In-depth knowledge of VHF and 8000 MHZ radios systems
• Knowledge of the East Bay Regional Communications System (EBRCS)
• Experience collaborating with multiple agencies and partners

Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process.

Education: Possession of a high school diploma, G.E.D. equivalency or a high school proficiency certificate.

Experience: Three (3) years of full-time or its equivalent experience installing, servicing, maintaining, and repairing radio transceivers and voice and data hard-line transmissions systems. Experience in public safety communications and emergency dispatch systems desirable.