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E-Commerce Shipping Clerk - Spokane, WA - Full &/or Part-time/Hourly

$17.4 per hour

Goodwill Industries of the Inland Northwest

E-Commerce Shipping Clerk - Spokane, WA - Full &/or Part-time/Hourly

Retail - E-Comm

304 East 2nd Avenue, Spokane, WA, USA

$17.40 per hour

Hourly

Full or part-time

Assist with the flow of merchandise within the E-Commerce department. Pull and shelve orders, ship merchandise utilizing proper shipping standards for appropriate shipping carrier, and track packages online. Maintain up-to-date website knowledge of ShopGoodwill/E-Books and its processes. Provide record-keeping services and maintain applicable paperwork. Maintain a clean, organized and safe work area. Must pass a background check.

Essential duties and responsibilities include the following:

  • Provide excellent customer service.
  • Demonstrate willingness and ability to adhere to Goodwill Industries of the Inland Northwest directives, rules, policies, procedures, and departmental and organizational standards.
  • Acquire orders to be pulled for shipping from ShopGoodwill/E-Books.
  • Ship sold merchandise following current shipping vendor or other carriers' requirements and procedures as directed.
  • Acquire boxes from donated goods for shipping, to minimize costs.
  • Utilize packing materials appropriately when packing merchandise. Pack breakable/fragile items in an effective manner to minimize or prevent loss while maximizing best use of materials.
  • Produce End of Day Reports from current shipping vendor website or other carriers as directed.
  • Provide and prepare accurate shipping records of merchandise sent out.
  • Assist with store merchandise returns as directed.
  • Act as back-up E-Commerce Associates when/as directed.
  • Track packages through tracking numbers.
  • Attend mandatory training and facility/store meetings.
  • Follow all policies, procedures, and directives of Goodwill Industries assuring safety of personnel or property.
  • Work collaboratively with Workforce Development and Social Services to provide participant services.
  • Properly wear and maintain all required Personal Protective Equipment (PPE).
  • Maintain agency confidentiality. Violation of confidentiality is cause for immediate dismissal.
  • Comply with all health, safety and fire standards and all local, state and federal regulations (WISHA & OSHA).
  • Other duties as assigned.
Vacancy posted 3 days ago
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