Universal Banker I- St. John

Job Summary Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven. They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills. Duties and Responsibilities Processes all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvals Counts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is offFollows BSA/AML/OFAC policies and/or procedures to report any suspicious activity Always maintains integrity, including keeping all Bank business and information confidential Regularly engages customers to understand needs and make appropriate product and service recommendations Easily assists customers with routine questions and account maintenance requests Will make progress to become proficient in the following: Process vault transactions - including balancing and all other required daily transactions Open and close banking center (including all end of day processing) All required operational activities of the teller line Has knowledge of the Bank's security system and assists in testing alarms Assists in completing all required reports Experience, knowledge and proven sound decision-making lead to higher limits and authority Qualifications High school diploma or its equivalent Six months of customer service/cash handling experience required Experience with Microsoft Office Suite required Must have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelines Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC #J-18808-Ljbffr Peoples Bank