Courtesy Clerk

Courtesy Clerk

KTA Puainako Store 3 - Hilo, HI 96720

Salary Range $16.00 - $17.00 Hourly Position Type Part Time Job Shift Any

About KTA Super Stores

We owe our century of existence entirely to the people of Hawai'i Island. From our modest beginnings in a 500-square-foot store in 1916, KTA Super Stores and our associates remain deeply rooted in a single, quiet philosophy: to humbly serve the community that sustains us.

Core Responsibilities

Ensure customer satisfaction by promptly and accurately bagging customer purchases quickly, efficiently, and intact, while increasing customer loyalty by assisting all shoppers with courteous, pleasant, and patient service.

• Customer Service & Bagging: Promptly and efficiently greet, thank, and assist customers. Follow proper bagging procedures without forgetting or damaging items. Transport and load groceries into customer vehicles upon request.

• Front-End Operations: Replace, retrieve, or price-check items for Cashiers and customers. Help unload items onto check stand belts and restock bags, rice, dog food, and ice as needed.

• Store Maintenance & Sweeps: Retrieve shopping carts from parking and sidewalk areas, remove trash from carts, dispose of check stand trash, clean restrooms/break room, and perform regular floor sweeps or respond to "mess calls".

• Customer & Team Engagement: Greet, Help, and Thank all customers with "World Class Service" and a local touchmaking eye contact, offering help, and personalizing the shopping experience.

Working Conditions & Physical Demands

• Environment: Frequently work indoors in an air-conditioned building with high customer volume. Occasionally work outdoors in varying weather (hot, humid, rainy, vog) to retrieve carts, dispose of trash, or escort customers to their vehicles.

• Physical Effort: Continuously stand, reach, and handle items with good eye-hand coordination. Frequently bend, crouch, lift, and carry up to 40 lbs. Occasionally push/pull up to 150 lbs for cart retrieval or vehicle assistance, and pull up to 2,200 lbs on a pallet jack to refill supplies. Seldom climb ladders to stock/retrieve items.

• Safety Equipment: Continuously wear a back support belt when performing all job duties.

• Equipment Use: Frequently use reusable, plastic, and paper bags, and shopping carts. Occasionally use cleaning supplies (mop, broom), Quick Kart/ropes, pallet jacks, case cutters, and stock wagons

Benefits & Work Culture

• Flexible work scheduling.

• Comprehensive on-the-job training.

• Health, dental, vision, paid time off, and retirement options for eligible associates.

Notice to Applicants: This document is a summary job posting intended for continuous recruitment purposes only. Upon hire, associates are required to review, sign, and adhere to the official internal KTA Super Stores Job Description and company standards for this position.

Equal Employment Opportunity

KTA Super Stores is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, color, ancestry, age, disability, marital status, arrest/court record, or any other protected class under Hawaii law. Pay differentials are strictly based on seniority, merit, production, or bona fide occupational qualifications (BFOQs).

Qualifications

What You Bring

• Age Requirements: Must be at least 16 years of age to use a case cutter. Must be at least 18 years of age to operate a trash baler or power-driven equipment.

• Skills & Knowledge: Basic math skills, effective oral and written communication skills, and the ability to multitask under minimal supervision.

• Work Habits & Traits: Friendly, cheerful demeanor with a strong desire to serve customers; punctual, dependable, detail-oriented, self-motivated, and a strong team player.

• Availability: General availability across 7 days a week including holidays, between 5:30 AM and 12:30 AM.

• Note: In accordance with Hawaii Revised Statutes 378-2.4, KTA Super Stores does not ask for or rely on an applicant's salary history to determine starting pay.