Director of Sales

Job Description

Job Description

DIRECTOR OF SALES

International House Hotel | New Orleans

Reports to: General Manager
Classification: Exempt (FLSA)
Revised: July 2026

A Boutique Hotel Like No Other

“New Orleans practically begs you to stay in a boutique hotel, and the "boutique-iest" is International House”. – Conde Nast Traveler

International House is a nationally recognized boutique hotel and joyful tribute to New Orleans.  Beautiful design, cheerful hospitality and our unique marketing voice create a memorable guest experience and great place to work. The building was the first World Trade Center in the world. The hotel was the first boutique hotel in New Orleans. Loa was the first modern cocktail bar. A new restaurant is coming soon. Special event programming is better than ever.  And, we are adding exciting new uses in the impossibly handsome architecture immediately adjacent to us, to distinguish the hotel even more and to celebrate our 28th birthday.

As Director of Sales, you are the strategist and storyteller leading our commercial success. You find opportunities. Initiate new leads. Cultivate lasting relationships. Inspire the team. And relentlessly champion both International House’s amenities and essential character to generate Revenue.

“Our top pick … Looks a little New York, but a closer look tells you - definitely New Orleans!”  – Southern Living

“The lobby is sexy.  rooms inspired style.  and, before a night out stop by Loa for the most innovative cocktails in New Orleans”.  – Travel + Leisure

WHAT YOU'LL DO

Drive Business

• Develop new business across corporate, group, leisure, catering, and travel segments.
• Generate qualified leads through proactive prospecting, networking, outside sales, and relationship building.
• Manage the full sales cycle from inquiry through contract execution and event completion.
• Conduct property tours, site inspections, presentations, and client meetings.
• Prepare proposals, negotiate contracts, and convert opportunities into confirmed business.

Grow Revenue

• Achieve established revenue and production goals.
• Maximize occupancy and profitability through strategic selling and market development.
• Partner with hotel leadership to identify new revenue opportunities and strengthen market positioning.
• Maintain an active sales pipeline and provide accurate forecasting and reporting.

Create Exceptional Experiences

• Collaborate with Operations, Front Office, Housekeeping, Engineering, and Food & Beverage to ensure flawless execution.
• Communicate guest expectations, group details, and special requests with precision.
• Ensure every client interaction reflects the hotel's service culture and boutique hospitality standards.
• Foster long-term relationships that encourage repeat business and brand loyalty.

Lead with Purpose

• Promote a culture of professionalism, integrity, collaboration, and accountability.
• Support the General Manager with strategic initiatives and special projects.
• Represent International House Hotel within the local business and hospitality community.
• Champion a guest-first mindset in every interaction.

WHAT MAKES YOU SUCCESSFUL

You are:

• A relationship builder with exceptional communication skills.
• An accomplished sales professional who thrives on exceeding goals.
• Equally comfortable networking, negotiating, presenting, and closing business.
• Organized, adaptable, and able to manage multiple priorities in a fast-paced environment.
• Passionate about hospitality and creating memorable guest experiences.
• Self-motivated with a strong sense of ownership and accountability.

QUALIFICATIONS

• Bachelor's degree in Hospitality, Business, Marketing, or equivalent experience.
• Four or more years of progressive sales experience, including at least one year in a leadership role.
• Hospitality sales experience strongly preferred.
• Knowledge of hotel sales and property management systems preferred.
• Strong written and verbal communication skills.
• Comfortable working a flexible schedule to meet business demands.

OUR VALUES

At International House, we believe hospitality begins with people.

We celebrate individuality, authenticity, creativity, and genuine connection. We are committed to creating an inclusive workplace where every employee feels welcomed, respected, and empowered to contribute their unique perspective.

A Final Note

This description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, or qualifications. Responsibilities may evolve to meet the needs of the business.

International House Hotel (My Favorite Hotel LLC) is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an equitable, inclusive workplace where everyone has the opportunity to thrive.