Shift Supervisor

Job Description The Shift Supervisor is tasked with being responsive and empathetic to guest needs, driving innovation on the floor, and encouraging a collaborative environment for all team members. The Shift Supervisor is expected to be knowledgeable about the inner workings of Main Event and to pitch in across departments wherever needed. What Makes a Great Shift Supervisor? 21 years + of age A desire for a management career with Main Event, solution oriented with the ability to problem solve in an ever‑changing environment An attention to detail, ability to multi‑task and ability to work under pressure amid distractions and interruptions in a fast‑paced environment Excellent customer service and employee relation skills Skills Required 18 months+ with Main Event or 2 years+ in a Supervisory Role Friendly, professional demeanor Ability to create an amazing guest experience Valid Alcohol Seller/Server and Food Handler certifications Responsibilities Maintain the center’s appearance through established facility cleanliness standards. Hold yourself and others accountable for creating a culture of high performance. Expand job responsibilities and collaborate with others to generate ideas and improve processes. Attend weekly manager meetings. Communicate clearly and effectively in a variety of mediums using verbal and written skills. Be responsive and empathetic to guest needs; maintain guest focus while driving improvement and innovation. Recognize core competencies of Main Event and make decisions to protect the brand. Represent Main Event in a professional manner when conducting business. Testimonials “What I love most about Main Event is being able to own FUN! Teaching Team members how to become the best they can be and having a great time is the best reward. When our Team members are having fun, our guests are having fun as well. Guests leave with amazing memories and Team members feel accomplished.” – M.S., Shift Supervisor, Texas “I love the atmosphere! I love what Main Event is! I love the fun! As a mother myself, I love seeing kids come in and have a great time, whether it is for a birthday, a family day, or whatever! I love that there is so many different aspects/departments within.” – T.G., Party Street Shift Supervisor in Kansas City, Missouri Salary Compensation range: $17.77 – $20.35 per hour. Equal Opportunity Employer We are an equal‑opportunity employer and participate in E‑Verify in states where required. Minorities, women, protected veterans and disabled persons are encouraged to apply. #J-18808-Ljbffr