Operations Associate - Out-of-Warehouse

Lime is the largest global shared micromobility business. We operate shared e-bikes and e-scooters in nearly 30 countries on five continents. Our mission is to build a future where transportation is shared, affordable and carbon-free. Since 2017, our riders have taken over 750 million trips, replacing an estimated 150+ million car trips and preventing an estimated 77+ million kgs of carbon emissions. Join the Lime team as we accelerate into a new era of sustainable alternatives to car ownership and improve access for people in cities around the world. When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: Competitive salaries, performance-based annual bonus and pre-IPO equity Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps Flexible vacation policies with ample paid holidays tailored to country of residence Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood Support for retirement and financial goals with unlimited access to financial advisors Unlimited, complimentary use of our vehicles in hundreds of cities around the world Professional growth opportunities through quarterly learning days and top-tier tools Opportunities to connect across teams and locations to network, socialize and volunteer Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions Consistent recognition of great work through meaningful rewards and career advancements Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply. Important Notice: Recruitment Transparency Please be advised that Lime never charges candidates any fees (including application, processing, training, or onboarding costs) at any stage of the recruitment or new hire process. All costs associated with hiring are borne entirely by Lime. Protect Yourself from Recruitment Scams We are aware of increasing scams where individuals impersonate organizations to solicit money or sensitive data. To ensure you are speaking with a legitimate representative of our team, please note: Official Communication: All hiring-related communications are filtered through our internal Talent Acquisition team. Verified Domain: Our recruiters will only contact you from an email address ending in @li.me OR @ext.li.me Red Flags: If you receive a request for payment, banking information, or personal financial details as part of a job application, please treat it as fraudulent and report it to View email address on click.appcast.io . How we Lime Win together. We’re all on this ride, together. We put the company’s interests ahead of our market, and our function. We speak up, ask difficult questions and suggest solutions for the good of all. We compete externally, not internally. Obsess about our customers. We innovate on behalf of our customers - riders, cities, and operators - and strive to understand them on a local level. We walk in their shoes and seek new ways to delight them. We act as owners. We succeed by making disciplined investments and smart financial choices. We recognize that constraints drive creativity. Raise the bar. We consistently deliver top results. Yesterday’s wins are tomorrow’s expectations. We are always innovating to achieve the impossible and set a new precedent. We seek out different perspectives, life experiences, and ideas because diversity makes our work and teams better. We create an inclusive environment where everyone can be themselves. Build great teams. We develop top talent because they are foundational to Lime’s success. We treat every new hire, promotion, and performance conversation as an opportunity to cultivate strong teams. See clearly, with optimism. We are clear-eyed about our challenges, and know that with planning, team work, and execution, we can tackle anything. Challenge because we care. We are direct and honest with one another, and seek truth over personal victory. We lead with curiosity and listen with an open mind. Boldly commit. We encourage debate, but once a decision is made, we commit fully by doing everything we can to achieve our goal. Our Employee Resource Groups (ERGs) Feeling accepted, celebrated, and supported comes standard when you work at Lime. Our Employee Resource Groups bring us together based on shared experiences. "We encourage our teams to expand their knowledge, gain awareness and develop new skills, as we grow. Our goals can only be achieved through a truly diverse and inclusive workforce, where everyone feels valued and where you can bring your full self to work." - Wayne Ting, CEO Operations Associate - Out-of-Warehouse Location Chicago, IL Employment Type Full time Department Operations Compensation As the largest global shared micromobility business, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me . Lime is hiring an Out-of-Warehouse Operations Associate to join our Operations team and play a key role in delivering seamless last-mile logistics and field operations. In this role, you’ll lead the strategic deployment of vehicles and assets across the city to maximise utilisation, coverage, and customer access. You’ll manage relationships with external logistics partners and driver networks, oversee scheduling and performance, ensure compliance with safety and regulatory standards, and continuously optimise deployment routes, placement strategies, and recovery operations to improve efficiency and reduce downtime. We’re looking for a data-driven, hands‑on problem solver who thrives in a fast‑paced, evolving environment. The ideal candidate can balance day‑to‑day operational execution with long‑term strategic planning – using data and market insights to forecast demand, guide decision‑making, and deliver measurable impact. You’ll collaborate cross‑functionally with fleet, product, and government relations teams and lead key initiatives such as coverage expansion, driver incentive programs, and partner network development to help shape the future of mobility. This is a warehouse‑based position that requires an onsite presence during assigned business hours. What You’ll Do: Hire, train, and provide coaching to all levels of Operations Specialists including performance management, defining short and long term goals, increasing operational efficiency and driving continuous improvement efforts consistently Manage end‑to‑end out‑of‑warehouse operations by leveraging field data, utilisation reports, and market analytics to guide the strategic positioning of vehicles for maximum coverage, while simultaneously ensuring SLAs are met by managing workforce, resolving bottlenecks, and continuously improving in‑field processes. Continuously analyse market demand patterns to refine placement strategies and ensure efficient deployment across zones. Manage relationships with external logistics partners, contractors, and driver networks, overseeing scheduling and performance across multiple shifts and regions. Ensure all field operations meet local regulatory and safety requirements, leading audits and compliance initiatives to maintain operational readiness. Provide feedback, coaching, and corrective actions to in‑field maintenance staff to enhance performance and service outcomes. Optimise deployment routes, asset placement, and recovery operations to minimise downtime and reduce logistics costs. Collaborate cross‑functionally with Fleet Operations, Government Relations and product teams to align placement strategies, pricing models, and compliance measures. Lead strategic projects such as coverage expansion plans, driver incentive programs, partner network development, and placement optimisation pilots to support growth and operational excellence About You: 1-3 years of professional work experience; ideally 1+ year of experience within an Operations position coupled with knowledge of last mile delivery operational processes Experience leading teams or groups preferred Fluent verbal and written English language skills Excellent problem solving skills - you can solve complex problems in a logical and structured manner. Data driven in everything that you do - you must be very data centric and able to process and analyse data to solve problems and spot opportunities. (SQL and G-sheets) Work well under pressure - you must be able to handle competing demands and prioritise ruthlessly. Can‑do attitude, no task is below you. Demonstrated ownership and accountability to deliver precise and meaningful impact. An organised individual who can work independently with tight deadlines in a multicultural environment. U.S. Based Position - What We Offer: Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company‑funded mental health benefits. Financial & Retirement Planning: 401(k) plan with both pre‑tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution. Family & Fertility Support: Paid parental leave for birthing and non‑birthing parents, plus fertility and family‑forming benefits. Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays. Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace. The base salary range listed reflects what Lime reasonably expects to offer for this role, with the final base salary determined by objective factors such as the candidate’s location and relevant skills and experience. Depending on the position, the total compensation package may also include discretionary annual performance bonus opportunities and equity, subject to applicable plan terms and eligibility requirements.

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#LI-Onsite If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page. Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email View email address on click.appcast.io for assistance. #J-18808-Ljbffr LimeBike Germany GmbH