Sales & Scheduling Coordinator - Luxury Home Services

Job Description

Job Description

Designer Garage Doors is a growing luxury garage door company serving Rhode Island and Massachusetts. We work with discerning homeowners, builders, architects, and designers on high-end residential projects where quality, communication, and attention to detail matter.

We are looking for a Sales & Scheduling Coordinator to become an important part of our growing team. This person will support our sales team, manage customer communication, coordinate schedules, and help keep projects moving smoothly from the initial inquiry through installation.

This is an excellent opportunity for someone who is organized, personable, detail-oriented, and enjoys working in a fast-paced environment .

Compensation:

$23 - $30+ hourly

Responsibilities:

• Respond to incoming customer inquiries and new leads

• Support our sales team with proposals, estimates, customer follow-up, and project coordination

• Schedule consultations, site visits, measurements, installations, and service appointments

• Coordinate schedules between customers, sales representatives, installers, and other team members

• Communicate appointment details and updates to customers

• Maintain accurate customer and project information in our CRM

• Follow up with customers throughout the sales and installation process

• Prepare sales materials, proposals, and other documentation

• Help manage the showroom and greet customers when needed

• Monitor upcoming installations and help ensure projects are properly prepared

• Assist with general office and administrative responsibilities

• Identify scheduling or project issues before they become problems

• Work closely with our Operations Manager and sales team to keep projects moving

Qualifications: What We're Looking For

• Excellent organizational and time-management skills

• Strong communication and customer-service skills

• Ability to manage multiple projects and priorities at once

• Comfortable speaking with homeowners, builders, architects, and designers

• Strong attention to detail

• Professional appearance and demeanor

• Comfortable learning and using CRM, scheduling, and other software

• Proficiency with Microsoft Office and/or Google Workspace

• Construction, home services, luxury retail, or scheduling experience is a plus

• Must be reliable, proactive, and able to work independently

• Previous sales support, project coordination, or scheduling experience preferred

What We Offer

• $23–$30/hour based on experience

• Health and dental insurance

• 401(k) with company match

• Paid time off

• Paid holidays

• Professional and team-oriented work environment

• Opportunity for growth as the company continues to expand

• Work with high-end residential projects and some of the area's best builders, architects, and homeowners

About Company

Designer Garage Doors specializes in high-end residential garage doors and personalized service from initial design through installation .

We work with homeowners, builders, architects, and designers throughout Rhode Island and Massachusetts to deliver exceptional products and installations. Our projects are often highly customized, and our team takes pride in providing the level of service and attention to detail that our customers expect.

We're a growing company and are looking for someone who wants to play an important role in building the business , not simply fill a desk.

Schedule: Monday–Friday, daytime hours
Location: East Providence, RI
Employment Type: Full-time