Technical Support Engineer
Linuxcareers
Coram AI is a cloud-native video security platform using computer vision and AI. As a Technical Support Engineer, you will triage customer tickets, perform initial debugging, resolve issues independently or elevate to engineering, and contribute to support automation systems while managing multiple customers across several days. What You'll Do Troubleshoot customer issues across networking, devices, and backend services Support customer setup, onboarding, and system configuration Diagnose and resolve networking and system connectivity issues related to devices and Linux-based systems Manage multiple customer issues simultaneously while maintaining strong organization and follow-through Collaborate with internal teams to share insights and improve support processes Contribute to support automation AI system to improve support efficiency What You Need Hands-on networking troubleshooting experience in real production environments (IP addressing, DHCP, routing, DNS, ARP, NAT, firewalls) Strong networking fundamentals with clear understanding of packet flow (L1–L3) and common failure points Linux experience with comfort using the command line, logs, and system/network diagnostics Clear, structured communication with ability to explain technical concepts to both technical and non-technical audiences Strong problem-solving skills in fast-moving situations Bachelor's degree in Computer Science, Networking, Cybersecurity, IT, or related field Ability to work onsite for hands-on collaboration and troubleshooting Nice to Have Basic scripting experience (Bash, Python) for automation Familiarity with APIs and reading API documentation Customer-facing technical experience (Support, Solutions, Field Engineering) Exposure to security systems, cameras, NVRs, or hardware-integrated software Background in cybersecurity or network security concepts Competitive compensation package; 100% employer-paid medical, dental, vision, and base life insurance; paid time off and 10 paid holidays; 401(k) (Traditional and Roth options); equity in a rapidly growing company; regular team socials, dinners, and off-sites; latest Apple tech and unlimited tools #J-18808-Ljbffr Linuxcareers
- ...software used by many of the world’s top-tier companies: Apple, Tesla, Google, NASA, Nike, Toyota, and others.We are looking for technical support specialists for our team in the USA.If you love communicating and have the necessary skills to help people and create small...SuggestedWork at officeRemote workWorldwide
$81.3k - $105.2k
...security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business. You would act as the Technical Support Engineer for...SuggestedFull time- One of our direct client is urgently looking for a Technical Support Engineer @ Sunnyvale CA TITLE: Technical Support Engineer LOCATION: Sunnyvale CA Duration: 6 to 12+ Months Rate: DOE Job Description L1 Manual support for clients as part of escalation matrix b) Ticket...Suggested
- ...has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected. The role : As a Technical Support Engineer, you will be on the front line, triaging customer tickets (via Intercom or email). You'll be responsible for the initial...Suggested
- This role requires professional fluency in Mandarin Chinese. About the Role We are seeking a Technical Support Engineer to support enterprise customers using our big data SaaS platform. This role is customer-facing and hands-on, requiring strong troubleshooting skills...Suggested
$82k - $100k
...organizational skills and strong customer support case management capabilities. We seek... ...closely with our software and hardware engineers globally in a collaborative support... ...end users to resolve a wide range of IT technical support issues. We determine the nature...Full timeWork at officeShift workWeekend workNow-trac, Inc.
Santa Clara, CA4 days ago- Technical Support EngineerLocation: Santa Clara, CaliforniaResponsibilities:Managing ticket queues to prioritize tasks.Hands on deployment of the latest server, network and storage hardware and peripherals.Troubleshoot and resolve hardware and software issues related to...
- ...the threat environment to mitigate risks to mission execution. Supports the development of comprehensive IT strategies, systems modernization... ...Manager, Systems Administrator, Cloud Architect, Network Engineer, and INFOSEC Specialist. Positions may be located in Mountain...Full time
Defense Innovation Unit
Mountain View, CAmore than 2 months ago $87k - $107k
Technical Support Engineer - FortiNAC ETAC Team Position overview and Job Responsibilities Provide technical support to customers on security devices and cloud deployments. Perform collection, analysis, and change recommendations of configuration of customer network...Remote work- ...Description Position Summary Join Metis Technology Solutions in supporting Lockheed Martin Space’s Combined Orbital Operations Logistics... ...demand it. Collaboration & Knowledge Sharing: lead technical best-practice discussions, mentor peers, and coordinate with functional...For contractorsDay shift
Metis Technology Solutions Inc
Sunnyvale, CA18 days ago - ...Projects \nCompany Description K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its...Contract workImmediate start
K-Tek Resourcing
Santa Clara, CA4 days ago $70k - $80k
...Surface Management Platform. We are looking for an IT Specialist to support the organization’s day-to-day IT operations. Responsibilities... ...monitoring. The IT Specialist ensures a secure and efficient technical environment for all users. Anticipated starting salary is $70,0...Work at office- ...Senior Manager, Technical Support Engineering - Cloud CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading...
$85.6k - $128.4k
## Technical Support Engineer 3Apply: Milpitas-CA: Full time: Posted Today: R-6377Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-...Permanent employmentFull timeWork at officeRemote work$90k - $110k
...seek talented, passionate, and committed engineers, technologists, and business leaders to... ...to join us. Job Summary Join us in supporting our Global Service network and help us... ...seasoned enterprise software and hardware technical knowledge and understanding, to be Service...Work experience placementWorldwideNight shiftWeekend workAfternoon shift$99k - $132k
...superior infrastructure performance with deep technical expertise to accelerate breakthroughs... ...high-performance experience. This team supports the infrastructure that powers the AI... ...closely with the internal and customer engineering teams, offering valuable insights from...Permanent employmentFull timeTemporary workCasual workWork at officeRemote workFlexible hours$90k - $105k
...amazing if you could join us in our journey? We are looking for top-notch Developer Support Engineers onsite at our Atlanta office, to be partners rather than just employees and be the technical focal point for JFrog customers. Besides a wild ride and a lot of learning, we’...Work at officeRemote workFlexible hoursWeekend workJFrog
Sunnyvale, CA6 days ago- ...Deegit is an industry-leading IT talent staffing solutions provider with access to a network of more than 2 million highly-skilled technical professionals around the world. We’ve earned a reputation for delivering authentic, diverse and highly-skilled candidates to fill...Permanent employmentFull time
Deegit Inc
San Jose, CAmore than 2 months ago - .... Role Summary Based in Sunnyvale, TX, with occasional travel to the Allen, TX site as needed. Maintains IT systems and end-user support within a manufacturing environment governed by strict SLAs, where uptime directly impacts production. Resolves escalated tickets and...Remote work
- ...private and public sector clients with engineering and surveying work that is efficient, cost... .... We offer a full range of services to support commercial, industrial, and high-density... ...Responsibilities Responding to requests for technical support in a timely fashion Diagnosing...Hourly payWork at officeLocal areaRemote work
$25 - $28 per hour
Immediate need for a talented IT Support Specialist . This is a 06+ Months Contract opportunity with long-term potential and is located... ...appropriately, ensuring issues are routed to the appropriate technical or support teams when resolution cannot be completed within the...Contract workLocal areaImmediate start- ...highly skilled and versatile early-career IT Engineer, with approximately 1 to 3 years of relevant experience, to join our team and support a comprehensive stack of enterprise... ...problems, and devise effective solutions. Technical Knowledge: A strong understanding of...Local areaRemote workRelocationShift workNight shiftWeekend work
Securify
Mountain View, CA13 days ago $30 - $40 per hour
...candidate to strengthen our system operations and employee IT support structure. We are seeking a part‑time IT Support Assistant on a... ...limited hours Motivated to learn new technologies and expand technical knowledge Ability to read, write, and speak Japanese, or a strong...Hourly payContract workPart timeWork at officeRelocationVisa sponsorshipRelocation package3 days per week- ...their team. As a Data Center IT Hardware Technician, you will support the Data Center Operations team by installing, troubleshooting,... ...critical IT infrastructure. The ideal candidate will have strong technical aptitude, excellent problem-solving skills, and a passion for...Weekly payTemporary workWork at officeFlexible hoursNight shiftDay shiftAfternoon shift
Manpower Group Inc.
Santa Clara, CA4 days ago - Job description: Network Support Engineer Position Overview: As a Network Support Engineer, you will be responsible for managing and troubleshooting... ...to various data center locations across the U.S. to provide technical support and resolve operational issues. Diagnose and...Full timeRemote work
- ...their team. As a Data Center IT Hardware Technician, you will support the Data Center Operations team by installing, troubleshooting,... ...critical IT infrastructure. The ideal candidate will have strong technical aptitude, excellent problem-solving skills, and a passion for...Weekly payTemporary workWork at officeFlexible hoursNight shiftDay shiftAfternoon shift
Experis
Santa Clara, CA5 days ago - ...unit is unique, and we certainly aren’t afraid to stand out from the crowd and tackle the bigger competitors. As a Senior Technical Support Engineer, you will focus on in-depth problem analysis of the company's products and its integration into customer environments...Work at office
- Client is currently seeking multiple DevOps Support Engineers to join our team in Santa Clara, CA. As a member of the customer success team... .... You will also be a key point of customer contact from a technical support perspective, working to ensure our customers are successful...
$115k - $135k
...make the United States of America the safest country in the world. One Team. One Force. Job Summary The Senior IT Support Engineer is the senior technical individual contributor on the Knightscope IT team and the escalation point of last resort before the Director of...Permanent employmentFull timeRemote workWeekend work$122k - $163k
...superior infrastructure performance with deep technical expertise to accelerate breakthroughs... ...high-performance experience. This team supports the infrastructure that powers the AI... ...closely with the internal and customer engineering teams, offering valuable insights from...Permanent employmentFull timeTemporary workWork experience placementCasual workWork at officeRemote workWorldwideFlexible hoursShift work
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