Part-Time Sales Lead - White House Black Market

Part‑Time Sales Lead – White House Black Market Location: 81 Town Square, Wheaton, IL Position Objective: The Associate Lead supports store management to ensure a great customer experience and maximum profitability, executing sales and register transactions. Functional Responsibilities Promote customer service by greeting guests, responding to inquiries and complaints in a professional, timely manner. Perform basic operations: cash handling, price changes, merchandise handling, open and close duties; review timesheets and payroll records for accuracy. Monitor associate sales activity and productivity, providing performance feedback and motivation. Maintain awareness of customer interactions to improve service levels and reduce security risks, staying current on policy regarding payment, exchanges, and security practices. Keep knowledge of current sales and promotions; present and display merchandise accordingly. Support receipt and dispatch of inventory and supplies per company policy. Supervise associates involved in sales, inventory receipt, cash reconciliation, or customer service; prepare weekly schedules to meet coverage needs. Model sales expectations by employing techniques and sharing product knowledge; recommend selections or locate items based on customer needs. Build and maintain a solid customer following through clienteling and wardrobe styling. Maintain standards in merchandise handling, presentation, loss prevention, and other duties as directed by Management. Participate in visual merchandising initiatives, including monthly store sets and stock replenishment. Assist in developing store associates: interpret KPI reports, provide coaching, and supply feedback for performance appraisals. Other duties as assigned. Competencies Culture: Live Chico’s FAS Values—Customer Focus, Instilling Trust, Driving Engagement, Delivering Results. Managing Complexity: Synthesize complex, high‑volume information to solve problems. Planning & Aligning: Prioritize work to meet organizational goals. Organizational Savvy: Navigate complex policy, process, and people dynamics. Courage: Address difficult issues openly. Qualifications High School diploma or equivalent. Minimum 2 years of retail or sales management experience preferred. Excellent verbal and written communication skills. Ability to travel to stores throughout the district. Strong customer service orientation. Knowledge of administrative aspects of store operations. Physical ability: walk, stand, maneuver on sales floor and stockroom; operate register; lift and carry up to 50 lbs; climb, reach, push, and pull merchandise. Regular attendance essential for adequate coverage. Flexible work schedule, including nights, weekends, and holidays. Compensation Wage range: $16.00 to $20.00 per hour, determined by qualifications. Benefits Eligible to participate in the Company’s Employee Assistance Program and Employee Discount Program. Equal Opportunity Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, disability, pregnancy, lactation, genetic information, gender identity or expression, sexual orientation, military service, veteran status, or any other category protected under federal, state, or local law. #J-18808-Ljbffr White House Black Market