Sales Engineer

Field Engineer

In this role, you will be at the forefront of deploying advanced packet-optical transport networks and related infrastructure for the largest and most complex network operators in the US. This is a dynamic, travel-intense position and requires 50-75% travel to customer sites to install, configure, and troubleshoot network equipment and fiber optic cabling. As a Field Engineer, you will play a critical role in ensuring the successful deployment and integration of cutting-edge network solutions. Your responsibilities will include performing network installations, conducting Fiber Optic Characterization (FOC) analysis, executing network migrations, and comprehensive testing. We are seeking a candidate with a strong technical background in network engineering, a proactive problem-solving mindset, and the flexibility to thrive in a travel-heavy role.

Energetic self-starters that love working on challenging projects with strong communication skills and experience planning network deployments/augmentations.

Field Engineers are part of a close-knit team that loves to solve problems for our customers, and teammates. Their focus on continued skill & knowledge development for themselves and the team is paramount to success.

Field engineers can expect to travel between 50% and 75%. Travel can be anywhere in the U.S., with options for international locales. Trip duration can range from 1 to 3 weeks and focus on a metropolitan region or inter-regional/long-haul distances.

Collaborate with Internal and External Project Teams to:

• Provide technical and logistical solutions in the field
• Proactively identify and address potential risks
• Execute projects per the Statement of Work, and work with customers to pivot as necessary

Perform network deployment functions in the factory & field:

• Configuration
• Integration and Migration
• Testing of complex packet-optical networks
• Remote technical support

Training of junior field engineers/customers:

• Continually train on new technologies related to optical networking
• Provide training to junior employees beginning their optical networking career
• Hands-on training for customers

Act as Deployment Lead:

• Perform a lead role during network deployments
• Organize and plan for successful projects

Demonstrate advanced proficiency at completing the following tasks:

• Site Surveys & Technical Documentation
• Fiber Optic Characterization (FOC)
• Office 365 (Microsoft Outlook, Excel, Visio, Word, etc.)
• Equipment Installation involving:
  • Vendor specific requirements
  • LRT/Customer labeling and installation standards
• Equipment Integration:
  • Advanced knowledge of provisioning on multiple optical platforms such as Ciena 6500/RSP, Nokia 1830/IPD, and Infinera XTM/GX, etc.
• Network Test & Turn-up:
  • Advanced knowledge of troubleshooting and testing optical networks for long haul, metro, and regional architectures

Qualifications:

• 3+ years of Telecom experience required
• 4-year degree or equivalent industry experience
• Willingness to travel up to 75%