Assistant Maintenance Manager

Our Purpose:

At C&W Services, we believe that Better Never Settles. We are committed to fostering a positive impact globally by empowering extraordinary people to deliver remarkable results. Join our team and make a difference.

C&W Services provides compelling benefits, including:

• A Safety-First Culture
• Dynamic, high-performing environments
• Training, Development, and Advancement Opportunities
• Weekly Pay
• Comprehensive Benefits starting on your first day

Role Overview:

As an Assistant Maintenance Manager (AMM), you will oversee maintenance operations at a single site, ensuring the reliability and performance of engineering assets. This role is critical to fostering a safety-first culture, achieving operational excellence, and supporting team development. Reporting to the Maintenance Manager (MM) or Regional Maintenance Manager (RMM), the AMM plays a key role in maintaining the site's efficiency and contributing to C&W Services' and our client’s shared goals.

Key Responsibilities: Site-Specific AMM

• Safety Leadership - Champion a safety-first culture by ensuring compliance with safety protocols, including completion of safety training and regular safety audits. Oversee safety metrics, such as Safety Leadership Index and Good Catch/Near Miss reporting, and ensure timely incident resolution. Proactively address safety concerns, collaborating with Regional Safety Specialists and site leaders to implement corrective actions and achieve safety milestones.
• Operational Excellence - Lead preventive and predictive maintenance programs to ensure equipment reliability and minimize downtime. Monitor and achieve key performance indicators (KPIs), including PM/PdM completion rates, high-severity breakdown resolution, and Overall Equipment Effectiveness (OEE). Ensure timely completion of work orders and effective tracking of Site Issue Management (SIM) tickets.
• Leadership and Team Development - Supervise and support maintenance technicians, fostering a collaborative and inclusive team environment. Conduct regular 1:1 meetings and team huddles to ensure alignment with site objectives and provide coaching on skill development. Collaborate with the Maintenance Manager (MM) to identify high-potential employees and create structured development plans.
• Collaboration and Client Support - Act as the on-site point of contact for maintenance-related issues, ensuring alignment between RME and Operations teams. Participate in daily site meetings to communicate goals, share updates, and address operational challenges. Provide feedback to site leadership and recommend continuous improvements to enhance performance and satisfaction .
• Administrative Oversight - Ensure 100% compliance with required training completion. Maintain accurate and timely data in the Computerized Maintenance Management System (CMMS) and ensure alignment with dashboard metrics. Support inventory health, warranty claims, and budget compliance to optimize site maintenance operations.

Basic Qualifications:

Experience: 3+ years in a management role overseeing maintenance teams and multi-site operations, demonstrating strong leadership, safety commitment, and effective communication.

Technical Knowledge: Proficient in preventive/predictive maintenance and repairs on electrical and mechanical equipment, performed to established standards.

Work Availability: Must have the flexibility to work all shifts, including holidays and weekends, as required by operational needs.

Preferred Qualifications:

Education: Bachelor’s degree in Industrial Maintenance, Engineering, Management, or related field (preferred) OR 5+ years of relevant management experience.

Advanced degree in Engineering or Business Administration.

Certification in maintenance management or reliability (e.g., CMRP, PMP).

Expertise with conveyor systems and robotics used in logistics and fulfillment centers.

Experience with Amazon RME processes, safety standards, and operational metrics.

Physical Demands:

Ability to lift up to 50 lbs., crouch, kneel, bend, and reach as needed to install, move, or maintain equipment, including the use of aerial lifts or ladders.

Ability to perform tasks wearing appropriate or required Personal Protective Equipment (PPE), including but not limited to hard hat, face mask, face shield, and composite toe shoes.

Ability to walk 6-12 miles daily, including climbing stairs or navigating multiple floors, to facilitate work across multiple sites.

Ability to perform duties in fluctuating temperatures and varying warehouse environments and type on a computer for 1-2 hours per day.

Why C&W Services?

We’re a global organization with a people-first approach, offering:

• Comprehensive Benefits: Medical, dental, vision, and more, starting from day one.
• Career Growth: Opportunities for training, development, and advancement.
• Inclusive Workplace: Recognized as a Best Place to Work by the Human Rights Foundation.
• Work-Life Balance: Paid time off, holidays, and flexible benefits for growing families.
• Global Presence: Over 400 offices in more than 60 countries, providing opportunities to make a difference globally.

Benefits:

• Comprehensive Core Benefits: Medical, dental, vision, life and AD&D insurance, disability insurance, wellness programs, employee assistance programs, and access to virtual healthcare for you and your family.
• Support for Growing Family Benefits: Enjoy paid parental leave and access to emergency backup care to support your family when it matters most.
• Paid Time Off: Take advantage of paid time off, sick time, and holidays to recharge and maintain a healthy work-life balance.
• Retirement Savings: Build your future with our 401(k)-match program, featuring immediate vesting to help you save with confidence.
• Supplemental Medical Benefits: Enhance your protection with optional critical illness insurance, accidental insurance, and hospital indemnity insurance.
• Pre-Tax Benefits: Save on everyday expenses with commuter benefits, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).
• Home & Family Protection: Access auto & home insurance, legal benefits, identity theft protection, pet insurance to safeguard what matters most.

What’s Next?

Ready to elevate your career? Apply today and be part of a team dedicated to safety, excellence, and making a difference!