Maintenance - Maui Seaside Hotel

MAINTENANCE

ABOUT US

People are the cornerstone of the Maui Seaside Hotel. We believe in nourishing talent, motivating creativity, and advocating for inclusion, compassion and respect. Our team members grow and thrive at every level. As a result, our team members are at the top of their game. Known for getting it right the first time - they're empowered, original and intuitively adaptive.

Want to work for a team that believes in you and what you can do? Take the first step towards a new career in hospitality & apply today!

ABOUT THE ROLE:

The Maintenance team maintains the hotel's assets through ongoing preventative maintenance programs and ensures that all mechanical systems are operating in accordance with Maui Seaside Hotel's standards. This position promotes quality service to achieve maximum guest satisfaction.

SCOPE OF WORK:

· Reports to Maintenance Supervisor

RESPONSIBILITIES

• Respond to and handle guest requests in a courteous, efficient, safe manner.
• Perform preventive maintenance and necessary repairs all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
• Maintains rooms in optimal operating condition by performing repairs as needed. Repairs televisions, phones, clock radios, etc. Replaces or repairs damaged bathroom/kitchen fixtures and executes general plumbing as needed. Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch-up painting, etc. Repairs and maintains rooms heating/ventilating/air condition systems. Uses both power and hand tools regularly in a safe, efficient manner.
• Understands the Room Preventative Maintenance Program. Prepares preventative maintenance cart for use each day. Performs preventative maintenance throughout the hotel; including both the front and heart of house, interior and exterior. Maintains the condition of hotel lobbies and public areas. Repairs furniture and decorations as necessary. Repairs carpet, tile and laminates as necessary. Repairs and maintains laundry/housekeeping equipment. Repairs/replaces windows and mirrors. Maintains exterior of buildings and grounds as necessary.
• Maintains operating equipment in working condition by performing routine equipment checks and repairs.
• Maintains inventory and orders supplies as needed.
• Maintains and assists in the cleanliness of maintenance work areas.
• Assists in the maintenance and cleaning of pool and spas; handling all pool chemicals in a safe manner.
• Handles master set of keys in accordance to Springboard Hospitality standards for overall security of hotel.
• Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities
• Make rounds of the hotel property to ensure everything is in working order.
• Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift.
• Document all parts used and parts needed to be purchased.
• Handle elevator breakdowns.
• Report any unsafe conditions to the Area Chief Engineer.
• Perform special projects and other responsibilities as assigned.

EXPERIENCE:

• Prior Experience:
  • 2+ minimum experience in building maintenance
  • Must have special skills and experience in a construction trade such as plumbing, electrical, carpentry, HVAC.
  • Must have skills and ability to handle building mechanical systems and controls, electrical systems, energy management, interior finishes and products.
• IT Expertise:
  • Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.

• Education:
  • High School diploma or GED required; college degree preferred.
• Subject Expertise:
  • Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Report any unusual occurrences and/or request to Supervisor.
  • Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
  • Must be service oriented with excellent customer service and sales skills
  • Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
  • Must be energetic and outgoing
  • Must possess excellent interpersonal and organizational skills
  • Must be able to follow directions with attention to detail, speed and accuracy
  • Must be a team player with the ability to work under minimal supervision
  • Must be able to multi-task in a fast-paced work environment
  • Must be able to understand and work with basic financial information and solve basic arithmetic problems
  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand for the entire shift.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be able to exercise confidentiality and discretion.

OTHER EXPECTATIONS:

• Abide by payroll policies, procedures and rules of conduct as stated in the Hampton Inn & Suites Maui North Shore's Associate Handbook.
• Demonstrate a working knowledge of all company safety and security procedures.
• Travel required: May be needed for hotel operational needs.
• Hours Required: Based on business operational needs.

The Maui Seaside Hotel is an equal opportunity employer. The Maui Seaside Hotel provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. The Maui Seaside Hotel also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.