Support Engineer
Insight Global
Job Description Insight Global is seeking a Support Engineer to sit in St. Louis, MO for one of their clients. The Support Engineer provides front-line technical support to ensure smooth computer operations for end users. Each day begins with reviewing and responding to incoming help requests. The engineer troubleshoots hardware and software issues using remote tools or in-person support when needed. They document all support interactions and escalates complex issues to the appropriate technician when necessary. Preventative maintenance tasks, such as cleaning and checking workstations and peripherals, are also part of the routine. The engineer deploys software packages and assists with installations as requested. They contribute to internal knowledge resources by creating help sheets and FAQs. Throughout the day, they monitor trends, reinforce SLAs, and suggest improvements to enhance support efficiency. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: . Skills and Requirements 1+ years of experience in a Service/Help Desk or related position Proficiency in Microsoft Office Suite Associates or Bachelors degree in Information Technology, Computer Science, or a related field. #J-18808-Ljbffr Insight Global
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Support Engineer in Saint Louis, MO vacancy
- ...Job Description Job Description Support Engineer I Location: St. Louis, MO Schedule: In Office with Potential Hybrid Opportunities Based on Performance and Business Needs Position Summary The Support Engineer I serves as the first point of contact for...SuggestedWork experience placementWork at officeRemote work
ThrottleNet
Saint Louis, MO3 days ago - ...our food is safe or helping find cures for cancer. DESCRIPTION: Join our collaborative IT team as a Global Technology Support - Engineer II ! You'll contribute to maintaining and optimizing our technology infrastructure while supporting our mission of enabling customers...SuggestedFull timeWork at officeSaint Louis, MO6 days ago
- ...We are seeking a Mainframe Support Engineer to provide L2/L3 production support for enterprise mainframe applications. The ideal candidate will have strong experience with COBOL, DB2, VSAM, Batch processing, and production support operations. This role involves incident...SuggestedFull time
Neshent Technologies
Saint Louis, MO9 days ago - ...learn more about our values and company culture. About the Position: GadellNet is looking for a skilled and motivated Technical Support Engineer to deliver outstanding customer service and technical expertise through our help desk. You’ll work closely with your PODS team...SuggestedWork at officeRemote workWork from homeMonday to FridayFlexible hours
- Insight Global seeking a Support Engineer to sit in St. Louis, MO. The role involves front-line technical support to ensure smooth operations for end users, handling requests, and troubleshooting hardware/software issues on-site as needed. You will document all interactions...Suggested
- We are seeking a skilled Mainframe Support Engineer with strong experience in production support, batch processing, and mainframe technologies. The role involves handling L2/L3 support activities, ensuring smooth batch operations, incident resolution within SLAs, and effective...
- GadellNet Consulting Services in the Midwest is seeking a skilled Technical Support Engineer to deliver outstanding customer service and technical expertise through our help desk. You’ll work with your PODS team to resolve issues across chat, phone, and ticket systems,...Work at office
- ...want to find their next generation of talent. The Job We are currently recruiting an entry-level IT Help Desk Specialist to support both technical troubleshooting and customer experience within a growing organization. This role is ideal for candidates who enjoy working...Full time
Katapult Network
Saint Louis, MO10 days ago - ...is centered around creating the best possible environment for our people to thrive. Keeley Construction is looking to hire an IT Support Desk Technician II to join our team in St. Louis, MO. Primary Responsibilities Manage and resolve service desk tickets within defined...Local areaRemote work1 day per week
- Keeley Construction in St. Louis is seeking an experienced IT Support Desk Technician II. This role requires managing service desk tickets, providing technical support for various platforms, and delivering high-quality customer service. The ideal candidate must have over...Remote job
- Veriipro is seeking a skilled Mainframe Support Engineer based in St. Louis, Missouri. The role focuses on providing L2/L3 support for mainframe applications, ensuring efficient batch processing, and handling incident resolution within defined SLAs. Strong experience in...
$104.8k - $192.2k
...you want it to go. Join EY and help to build a better working world. External Role Description Role Family OT Field Engineering / Site Implementation Support Primary Focus Site readiness, hands‑on field support, infrastructure coordination, troubleshooting, documentation,...Summer holidayLocal areaRemote workFlexible hours- ...schedule ~ Health insurance ~ Paid time off ~ Parental leave ~ Training & development Cloud Operations and Customer Support Engineer, Jr. Location: Springfield, VA or St. Louis, MO Position Summary As part of the Continuous Operations Release...Flexible hours
Meridian Systematics
Saint Louis, MO1 day ago - Cyera is seeking a Senior Technical Support Engineer to own complex product troubleshooting and reproduce issues, delivering customer-focused resolutions across data security and AI safety domains. You will collaborate with Product, Engineering, and DevOps to reduce incident...Remote job
$60k - $80k
...Diode Dynamics, you will take day-to-day responsibility for supporting our IT infrastructure and resources to enable high productivity... ...the IT Systems Manager and cross-functional teams (including Engineering, Production, and Operations) on IT projects, system upgrades,...Temporary workWork at officeMonday to Friday$35 per hour
...accept jobs based on your availability. Responsibilities include troubleshooting Windows and macOS issues, installing printers, and supporting POS systems. Technicians will earn $35 per hour on-site, with additional pay for services like outdoor TV mounting. Join a...Hourly payFor contractorsLocal areaRemote workFlexible hours- Global Resource Solutions, Inc. (GRS) is seeking an Information Technology/Assurance Specialist II to support DoD SAP programs, including collateral, SCI, and SAP activities. The role involves day‑to‑day system support, AIS accreditation, and security coordination within...
- The Support Desk Specialist will provide first‑level IT support to internal end users in a high‑volume call center environment. This role is heavily focused on identity verification, password resets, account unlocks, and MFA support, with a strong emphasis on customer service...
- ...Core ValuesRespect: Toward all customers, communities, property, and coworkers.Advocacy: In-person, online, or by phone—we go beyond support to serve as customer advocates.Transparency: In our commitments, service experiences, and business relationships.Progress: Growth...Relocation
Socket
Saint Louis, MO3 days ago - ...Telemetry Equipment Support Role Do you like to move through your work day, keep busy and have a passion for healthcare? This is a great opportunity! Hours: 0700-1930 or 1900-0730 Every third weekend required (Sat & Sun) Holiday rotation required Great location at the...Flexible hoursShift workNight shiftWeekend work
BJC
Saint Louis, MO2 days ago - ...Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate...ApprenticeshipWorldwideShift work
US Navy
Saint Louis, MO21 hours ago - ...Support Specialist It The support specialist it will be involved mainly in: Incident management, request management, change management, knowledge management and access rights management Second-tier support to local end users for pc and peripherals, office applications...Local area
Yochana
Saint Louis, MO3 days ago - ...they can do their best work. This position is in-person at our Chesterfield, MO office.FeatherShark is looking for a Level 3 Support Engineer to join our growing team!Are you the person your team comes to when nobody else can figure it out? Are you willing to say the...Work at office
Priority Talent Partners
Chesterfield, MO11 days ago - ...security compliance and perform routine vulnerability assessments Coordinate with vendors and carriers for mobile network upgrades and support Document network configurations, changes, and procedures Requirements: ~2+ years of experience in network...
NETWORK COMPUTER REBOOT INC
Saint Louis, MO6 days ago $73.45k - $132.78k
...keeping mission-critical systems running at peak performance, and delivering exceptional customer support? Leidos is seeking a Mid-Level Systems Administrator / Helpdesk Engineer to join the Chinook Program supporting an Intelligence Community customer. This is an exciting...Contract workShift workDay shiftAfternoon shift$93k - $109k
...; Partner in cooperation with internal information systems departments & vendors. Provide technical direction, maintenance, and support for department applications, and act as the business and system resource. Ensure proper use of test and production environments...Full timeWork at officeShift workCommerce Bank
Saint Louis, MO3 days ago- A technology solutions provider in St. Louis is seeking an IT System Administrator to manage SOC/NOC tools such as SIEM and SOAR. The role requires at least 2 years of relevant experience and knowledge of security best practices. You will be responsible for maintaining ...Night shift
- Archdiocese of St. Louis seeks an IT Technical Support Specialist to be the first point of contact for technology users. This role handles day-to-day troubleshooting for Windows devices and Microsoft 365 apps, supports Active Directory access, and assists with light networking...
- Everforth Apex Systems seeks an IT Product Administrator to coordinate product activities, document requirements, and support product operations. You will gather user needs, participate in design discussions, and track feedback to enable successful product delivery. This...Remote job
- ...We are seeking 20 Mobile Network Administrators to join our team. As the Network Administrator, you will configure, maintain, and support a well-functioning network and Network Devices. You will ensure network security, provide technical support, and update and install...Flexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Engineer. Be the first to apply!
Related searches
- IT developer Saint Louis, MO
- technical support engineer Saint Louis, MO
- remote support engineer Saint Louis, MO
- software technical support engineer Saint Louis, MO
- support engineer Saint Louis, MO
- IT engineer Saint Louis, MO
- remote network administrator / IT support engineer Saint Louis, MO
- operations support system engineer Saint Louis, MO
- lab support engineer Saint Louis, MO
- customer support engineer Saint Louis, MO