Pit Assistant Manager- Casino Customer Service Leader
$54kHollywood Casino Bangor
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK.
We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $54,000 Annually
- Responsible for the overall operation of Table Games on assigned shift and when called upon assists the Mgr Table Games Shift with all aspects of day to day operations
- Directs the Table Games supervisors to accomplish the goals of the individual gaming areas and Table Games department
- Works closely with Table Games Manager to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability
- Drives improved results through staff development and training programs, and establshed methods, procedures and guidelines to maintain desired standards, and high quality service, then monitors results through inspection, evaluation and analysis. Works with Manager to make changes if necessary to achieve end result
- Management accountablility for all team members for day to day and long term operations to include hiring, training and developing employees which includes coaching, mentoring and appropriate performance management up to and including separation
- Responsible for scheduling (planning, assigning and directing work) to meet business demands and ensure customer satisfaction
- Provides visible leadership in gaming operation areas
- Ensures compliance with Title 31 requirements and processes
- Responsible for the overall integrity of daily operations. Models regulatory, departmental and company policies and procedures
- Presents oneself as a credit to the Company and encourages others to do the same
- Performs all other related and compatible duties as assigned
- Bachelor's degree (B.A./B.S.) from an accredited four-year college or university
- Three years progressively more challenging experience in a gaming operations role, some table games experience preferred
- Must be proficient in Microsoft applications (Excel, Access, Word)
- Ability to learn and understand Budge and P&L Statements
- Good oral and written communication skills, must be fluent and literate in English
- Able to develop effective problem solving skills with the ability to exercise independent judgment within established policies
- Must possess excellent interpersonal and employee relations skills
- Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors in a fast-paced environment
- Ability to stand and walk, and mobility to move easily around pit area as well as entire property for entire shift
- Must be able to listen and respond to visual and aural cues
- Must be able to tolerate areas with varying noise and temperature levels, illumination, vibration and crowds
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confirned spaces
We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $54,000 Annually
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Pit Assistant Manager- Casino Customer Service Leader in Bangor, ME vacancy
$17.35 - $24.75 per hour
...activities to front end and service desk/kiosk associates during... ...periods as outlined on the Service Leader Assignment Sheets * Assist in special projects and... ...staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal...SuggestedLocal areaShift work$62k
...Generous relocation assistance ~ Day-one... ...advancement across casino operations... ...shifts; including customer activity and play;... ...superior customer service in accordance with... ...Addresses and manages complaints, grievances... ...Being an industry leader means more than being...SuggestedWork at officeLocal areaRelocation packageAll shiftsFlexible hoursShift workNight shift- ...Summary We are looking for a motivated Customer Service Coordinator to provide travel support... ...client experience. This role focuses on assisting customers with travel-related... ...communication skills Strong organization and time-management abilities Self-motivated and...SuggestedFull timePart timeRemote workFlexible hours
- ...your Career with an Industry Leader Headquartered in... ...graphics, refrigerated and custom displays, help create value... ...provides comprehensive project management services in support of large-scale product... ...looking for a Administrative Assistant to support our JSI team in...Suggested
$2,020 per week
...Registered Nurse (RN) | Nurse Manager Location: Bangor, ME Agency: Mindlance Health... ...Position Summary: The Charge Nurse role assists the Director in the achievement of... ...healing and care for the whole person, in service to all in our communities. Our Core Values...SuggestedFull timeContract workLocal areaShift work- ...General Summary of the position: Assistant Manager - Golden Nozzle Car Wash What You'... ...Daily Operations. Deliver an Exceptional Customer Experience. Golden Nozzle Car Wash... ...excellence and outstanding customer service. As Assistant Manager, you will work...Work at officeFlexible hoursShift workAfternoon shift
- ...set the gold standard in federal services-and it all starts with our people.... ...Summary The Contract Facility Manager (CFM) oversees daily operations,... ...efforts, and serve as the on-site leader for performance, safety, and customer satisfaction. What You'll Do...Contract workFor contractorsWork at officeImmediate start
- ...Assistant Manager Franchise Organization: Lima Murray Management Reports To: Multi-Unit Manager... ...the Restaurant Manager, Shift leaders and Team. They perform all duties of... ...shifts are staffed to meet guest demand and service standards Completion of DCP and...Work at officeAll shiftsShift work
- ...Are you looking for a dynamic role where you can enhance store operations and elevate customer experiences? Join a supportive team, develop your leadership skills, and enjoy a variety of perks while ensuring a positive environment for both customers and associates. Your...
- ...Burger King® Assistant Manager Bring the flavor. Bring the fire. Grow the team. Welcome... ...Coordinators, and ensuring standards for quality, service, cleanliness, and safety are upheld... .... This role is ideal for a hands-on leader who takes ownership, communicates...Hourly payWeekly payMinimum wageLocal areaFlexible hoursShift work
- ...Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a... ...controls, inventory control, cash control and Customer relations. You must set the example.... ...adherence to standards, Great Customer Service, Attendance & punctuality,...Work experience placementWork at officeFlexible hoursShift workNight shiftDay shift
- ...Description A result oriented and customer service focused, 12-month position, located at the Bangor, ME campus which manages the assigned primary geographic territory... ...Duties • Ownership of territory including assisting in formulating a territory specific...Full timeFlexible hoursWeekend work
- ...ASSISTANT MANAGER JOB SUMMARY The Assistant Manager motivates... ...that provides exceptional customer service while directing the team and... ...Centers, Hotels, Resorts, Casinos, or Restaurants) ~1+ year... ...adventure park and the market leader in location-based...Work at officeNight shiftWeekend workAfternoon shift
$18 per hour
...Medway Travel Stop is currently hiring an Assistant Manager! We are a family-owned and operated... .... Candidates should have excellent customer service skills, communication skills, and time... ...service preferred ~ Must serve as a leader ~ Must be able to multitask and must...Hourly payFull timeTemporary workCurrently hiringAll shiftsMonday to FridayFlexible hoursShift workNight shiftWeekend workWeekday work- ...Administrative Assistant I - 87237 Northern Light... ...appropriate Set up and manage paper or electronic... ...under the supervision of leader, enters, edits and... ...opportunities for new services and products and acts... ...internal and external customers which may include the...Full timeWork experience placementWork at officeRemote work
$18 per hour
...Administrative Assistant - Hiring Now! Bangor, ME 04401 Job Category: Office Clerical... ...portal access for agents and account managers by establishing credentials and... ...Excellent communication skills and a customer service mindset. Ability to multitask and troubleshoot...Hourly payFull timeWork at officeLocal areaImmediate startMonday to Friday- ...Administrative Assistant II - 87139 Northern Light... ...administrative support by handling leader calendar(s),... ...Set up and manage paper or electronic filing... ...opportunities for new services and products and acts... ...internal and external customers which may include the...Full timeWork experience placementWork at officeShift workNight shiftWeekend workAfternoon shift
- ...Administrative Assistant III - 88481 Northern Light... ...administrative support by handling leader calendar(s),... ...of subject matter Manages corporate credit card... ...opportunities for new services and products and acts... ...internal and external customers which may include the...Full timeWork experience placementWork at officeFlexible hours
$21 - $34 per hour
...04412, US Job Overview These Auto Care Center roles focus on the needs of our customers who entrust us with the care of their vehicles as they shop for merchandise and services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities...Hourly payMinimum wageFull timeTemporary workPart timeShift workDay shift- ...world where mental and behavioral health services are readily accessible for everyone... ...NFI North is seeking a Full-time Case Manager for Bangor/Northern ME to coordinate services... ...program has a very supportive team for assistance and guidance. Candidates must own a dependable...Full timeWork from home
$21.3 - $28.63 per hour
...IT Administrative Assistants Jobs for Humanity is collaborating with Upwardly Global... ...support for the Airport Department's senior management staff and programs as requested by the... ...Found items. May assist Marketing's Customer Service Specialist on daily process. Works...Hourly payFull timeWork at officeImmediate startNight shift- ...Assistant General Manager If you're passionate about the fast-paced world of restaurant management... ...environment where teamwork, exceptional service, and operational excellence are... ...organizations. Join us, deliver exceptional customer experiences, and advance your career...Shift workNight shift
- ...Hot Topic Part-Time Assistant Manager Level 1 We're looking for music and pop culture fanatics... ...create the best experience for our customers. As a Hot Topic Part-Time Assistant Manager... ...activities as assigned by your Store Leader What You'll Need At least 1...Part time
- ...Hiring Immediately! Assistant General Managers (AGM's) are the primary support... ...Leadership of Shift Leaders and Crew Members by supporting... ...Fast, friendly, and energetic service Being a team player who... ...talents. Exceed our loyal customers' expectations. If you are...Immediate startShift work
$17 - $22 per hour
...on bonus *** Title : Assistant Convenience Store Manager Job Overview:... ...Store Manager to provide customers with a satisfying shopping... ...Haffner’s: A Regional Leader Fueled by Family, Integrity... ...stores, car washes, and food service locations. Our renowned Haffner...Hourly payFull timeSummer workLocal areaRelocation packageShift work- ...Continuous Academic Year: Yes Description The Assistant Sports Information Director serves in a support role to the... ...sports, and assist with other sports as needed Create, manage and oversee content (photography, videography and graphics) to...Full timeWork at officeFlexible hoursNight shift
$15 - $22 per hour
Burger King is seeking Shift Supervisors / Assistant Managers to oversee daily restaurant operations, supervise employees, and ensure customer service and food quality standards are met. Shift Supervisors and Assistant Managers are responsible for supervising crew members...Hourly payFull timeShift work$19 per hour
...19.00 PER HR PLUS PERSONAL & MANAGER BONUSES & FREE TANNING! *Special... ...discount on products & services. Anniversary gifts for years... ...demonstrated. The Assistant Salon Director helps drive store... ...maximum productivity and excellent customer service while also controlling...Hourly payFull timePart timeFlexible hoursNight shiftWeekend work- ...Assistant Manager The Assistant Manager lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes to help the Service Manager ensure that all customers get a different & better experience. As the second in charge...Shift work
- ...Your Golden Ticket to a Sun-Kissed Career Our salons are filled with enthusiastic, fun employees who are passionate about client service. Be a part of a positive working environment where you are truly a valued member of the team. Whether you are looking for a fun...Part time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Pit Assistant Manager- Casino Customer Service Leader. Be the first to apply!
Related searches
- assistant manager in training Bangor, ME
- assistant night manager Bangor, ME
- assistant director Bangor, ME
- assistant manager Bangor, ME
- fashion assistant manager Bangor, ME
- assistant director government Bangor, ME
- assistant director parks and recreation Bangor, ME
- assistant director healthcare Bangor, ME
- management aide Bangor, ME
- assisted living manager Bangor, ME



