Commercial Electrical Service Technician

Job Description

Job Description

Salary: $35-$45/HR

Company Summary:
T&J Electrical Solutionsis a division ofT&J Companies, a family-owned and operated company based in Clifton Park, NY. T&J Companies and its divisions self-perform commercial appliance and electrical services for customers throughout the Northeast with a focus on retail locations.

Our team is professional, agile, and customer centric. Our goal is to Provide our customers with fast, reliable service they can count on while growing our family-run business into a top employer in the area.

Position Summary:
The Electrical Service Technician is responsible for onsite troubleshooting, diagnosing and repairing electrical issues at customer facilities.Our client base is 100% retail. Customers include Walmart, Target, Lowes, Aldi, Tractor Supply, Starbucks, Panera, etc.

Hours and Travel:

• Standard hours are Monday-Friday | 7:00am-3:30pm
• Hours may vary depending on customer schedule, location, and urgency of work needed
• Rotating on call for weekends are mandatory. In most areas, that is 1 weekend every 5 weeks. We pay $50 just to keep your phone on and answer promptly. All emergency calls are at the applicable OT rate and paid from portal to portal.
• Due to the fact T&J does not have a local shop in most locals we work in, all locals have agreed to the below travel policy:
  • The tech is responsible for UP TO 1 hour of travel time to their first job of the day, and UP TO 1 hour home from their last call of the day.
  • This simulates the employee having to drive to their jobsite if on a construction job. For example, if the techs first call is 15 minutes from home, that 15-minute commute is made off the clock. If the first call is 1 hour 15 minutes from their home, after the first hour of driving time, the tech becomes on the clock. If a tech makes a stop at the supply house on their way to their first call, their time starts at that point in time

Responsibilities and Duties:

• Tech must be properly dressed and mannered to be customer facing.
• T&J provides all company clothing to be worn, but it is the employees responsibility to wear it at all times and notify his/her manager if more clothing is needed.

The Electrical Service Technician responsibilities and duties include:
Primary Duties:

• Consist mainly of lighting services, replacing lamps, ballasts, drivers, troubleshooting lighting control systems, and emergency lighting.
• There will also be general electrical troubleshooting as well as small new circuitry installations.
• The technician will be given a van, company fuel card, credit card, phone and iPad. All work orders are dispatched electronically vis the phone/iPad the afternoon before. The tech is expected to quickly view those work orders, so they are aware of their next days schedule.
• The service tech will report via phone to their manager here in Albany. The service manager is always available to assist the tech with any all questions and concerns.
• The vehicle is permitted for work use ONLY unless cleared by T&J Service Manager ahead of time. All vehicles are GPS monitored not only for locating, but for monitoring safe driving habits.
• The Service Tech is expected to take their vehicle home each night.

Qualifications:
Required Skills and Abilities:
- Must have a clean driving record
- Candidates must be willing to drive up to 2 hours (one way) for service calls
- Excellent communication and troubleshooting skills as your supervisor will be remote, in our main office
- Ability to work independently and with others
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail

Experience
- Experience working in a similar role is preferred
- Knowledge of the Facility Services industry is preferred

Education/Licensure/Certifications

• High School Diploma or equivalent is required
  
• Must have a valid drivers license and clean driving record

Physical Requirements

• Prolonged periods sitting and driving
• Must be able to lift up to 50 pounds at times

Other Requirements:
- Candidates must be authorized to work in the United States
- Candidates must pass a drug test and background check prior to starting work

Compensation and Benefits:

• Competitive wages and benefits