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Specialist

Coolsoft

Specialist

(Jobs in Indianapolis, IN)

Requirement id 158412

Job title Specialist

Job location in Indianapolis, IN

Skills required Microsoft Office, Atlassian JIRA, Bachelors Degree,

Open Date 09-Jun-2026

Close Date

Job type Contract

Duration 12 Months

Compensation DOE

Status requirement ---

Job interview type ---

Email Recruiter:coolsoft

Job Description Specialist: Microsoft Office, Atlassian JIRA, Bachelors Degree,

Start date :7/6/2026

End Date :06/30/2027

Submission deadline :Due to SCS 06/11/2026 by 8:00 A.M. CST

Client Info : Indiana Department of Child Services

Note:

  • Local Candidate Preferred

• The position is remote, with expectation to be on site an average of 4 days per month.

  • Agency Interview Type: In person only

Description:

The Communications Specialist is responsible for supporting the development and execution of communication and training plans for the Child Support Bureau and local Title IV-D staff across Indiana.

Essential Duties/Responsibilities:

• Create and edit training guides from content provided by subject matter experts.

• Write, edit, and disseminate communications to end users and stakeholders.

• Assist in developing training and training material for systems of record.

• Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.

• Assist adult learners in physical classroom trainings.

• Assist with equipment set up and testing activities for classroom trainings.

• Assist with administrative tasks associated with training registration.

• Monitor group mailboxes and respond to stakeholder questions.

• Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula

Requirements:

• Excellent attention to detail

• Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.

• Professional demeanor

• Excellent computer skills, including familiarity with Microsoft365 suite and Jira.

• Ability to manage multiple assignments simultaneously, while maintaining attention to detail.

• Ability to learn new information quickly and independently.

• Ability to meet deadlines, adapt to changing requirements, and work under pressure.

Required Skills:

• Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);

• Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner

• Experience creating and edit training guides from content provided by subject matter experts

• Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues

• Experience of Atlassian Jira, Confluence and Service Management tools

• Ability to communicate effectively orally and in writing

• Ability to identify and resolve problems using research techniques

• Bachelors degree or higher

Desired Skills:

• Teaching or training experience

• Video editing using Adobe products

• WCAG/ADA compliance

• Web design/publishing

• Document/web formatting

• Title IV-D child support program experience

Call502-379-4456 Ext 100for more details. Please provide Requirement id: 158412 while calling.

EOE Protected Veterans/Disability

Vacancy posted 10 hours ago
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