Specialist
Coolsoft
Specialist
(Jobs in Indianapolis, IN)
Requirement id 158412
Job title Specialist
Job location in Indianapolis, IN
Skills required Microsoft Office, Atlassian JIRA, Bachelors Degree,
Open Date 09-Jun-2026
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Specialist: Microsoft Office, Atlassian JIRA, Bachelors Degree,
Start date :7/6/2026
End Date :06/30/2027
Submission deadline :Due to SCS 06/11/2026 by 8:00 A.M. CST
Client Info : Indiana Department of Child Services
Note:
- Local Candidate Preferred
• The position is remote, with expectation to be on site an average of 4 days per month.
- Agency Interview Type: In person only
Description:
The Communications Specialist is responsible for supporting the development and execution of communication and training plans for the Child Support Bureau and local Title IV-D staff across Indiana.
Essential Duties/Responsibilities:
• Create and edit training guides from content provided by subject matter experts.
• Write, edit, and disseminate communications to end users and stakeholders.
• Assist in developing training and training material for systems of record.
• Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
• Assist adult learners in physical classroom trainings.
• Assist with equipment set up and testing activities for classroom trainings.
• Assist with administrative tasks associated with training registration.
• Monitor group mailboxes and respond to stakeholder questions.
• Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula
Requirements:
• Excellent attention to detail
• Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
• Professional demeanor
• Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
• Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
• Ability to learn new information quickly and independently.
• Ability to meet deadlines, adapt to changing requirements, and work under pressure.
Required Skills:
• Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);
• Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner
• Experience creating and edit training guides from content provided by subject matter experts
• Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues
• Experience of Atlassian Jira, Confluence and Service Management tools
• Ability to communicate effectively orally and in writing
• Ability to identify and resolve problems using research techniques
• Bachelors degree or higher
Desired Skills:
• Teaching or training experience
• Video editing using Adobe products
• WCAG/ADA compliance
• Web design/publishing
• Document/web formatting
• Title IV-D child support program experience
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 158412 while calling.
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