Customer Service Representative

Location: Ruston, LA, United States Job ID: 2026-15371 Date Posted: Jun 22, 2026 Do you thrive on making a positive, lasting impact on people ? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training ? Do you want multiple opportunities to advance your career ? Do you want to work in an open, office environment ? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP‑of‑the‑line training, with pay increase incentives, which includes hands‑on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, life insurance, short‑and long‑term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro‑active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential – We believe in fostering our employees’ talents and providing a pathway for their individual career story. #J-18808-Ljbffr