Senior Assistant Manager

Senior Assistant Store Manager

The Senior Assistant Store Manager supports the Store Manager in the daily operations of the store. This includes the responsibility of assisting the store in achieving its sales goals, meeting merchandising standards and delivering operational excellence through effectively leading a high performing team. The Senior Assistant Store Manager collaborates with peers as well as the Area Manager to assess the needs of the customer and develop the best methods for achieving service, sales, and operational objectives. In addition, the Senior Assistant Store Manager is expected at times to provide full leadership over the store.

Responsibilities:

• Oversee daily operations, manage staff, and ensure customer satisfaction.
• Assist in the areas of Merchandising, Operations, and Customer Service
• Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Assist in recruiting, hiring, and onboarding new staff members
• Manage and train staff to ensure high-quality customer service
• Act as a partner between customers, sales associates, and store leadership
• Maintain an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment

Requirements:

Previous retail management experience a plus

Proven experience in a retail/customer service environment

Knowledge of inventory management and merchandising techniques

Ability to recruit, hire and develop employees

Demonstrate effective interpersonal, organizational and leadership skills

Strong analytical and problem-solving skills

Proficient in Microsoft Office and other relevant software

Ability to work flexible hours, including weekends and holidays

Benefits:

Bonus Incentive Plan

Medical, Dental, Vision & Disability Insurance

Life and Long-Term Disability Insurance

Flexible Spending Plan

401(k)

Paid Time Off

Paid Holidays

Paid Parental Leave

Employee Discount