Security Officer

Security OfficerProvides protection for staff, patients, visitors, volunteers, physicians, students, and property at the hospitalResponsibilitiesMonitors and secures environment for patients, visitors, and associates. Monitors parking facilities, pedestrian, and vehicular traffic in accordance with department and hospital policy. Patrols secured and non-secured areas.Inspects areas for safety or hazards.Responds to security alarms and emergency situations.Coaches to assist patients, visitors, and associates; analyzes area problems; demonstrates how to perform assistive tasks; establishes rapport and provides feedback.Identifies and collects data needed for problem solving. Identifies problems and takes appropriate action. Clearly and concisely documents actions taken or incidence involvement.Follows established emergency procedures: Fire, Disaster, etc. – where to obtain information, information followed, and documentation to complete.Demonstrates communication skills - asks questions in a way that opens up communication and uncovers problems; finds common ground in disputes and achieves cooperation with minimum conflict; consistently seeks a "win-win" resolution.Provides clear, direct and specific instructions or information to patients and visitors - listens with patience and empathy; speaks effectively and clearly in both group and one to one conversations.May, when so assigned, serves in capacity of K-9 unit (handler and dog) according to Carondelet K-9 Security Guidelines.Utilizes equipment used in department (i.e. two way radio communication, o.c. spray, etc.).Participates in the organizational record-keeping system (i.e. Event Reporting System) using established policies and procedures.Maintains own basic skills and knowledge. Keeps aware of new security trends.When assigned, serves in capacity as a shuttle/courier driver.Monitors and promotes compliance with hospital policies such as solicitation, smoking, and visiting hours.Facilitates required departmental adjustments to ensure cost-effective delivery of quality services.Conducts investigation of reported situations and documents accordingly.Assists Director and Operations Leads to achieve established goals of the department and CHN.When assigned, performs in a shift lead capacity and delegates actions to be taken when Supervisory personnel are unavailable.May be required to assist in training of new Security Officers.QualificationsMinimum Requirements Education: High School Diploma or GEDExperience: Customer service experience (hospital or other relevant experience).Licensure/Certifications: BLS, Current valid unsuspended Arizona Driver's License, I.A.H.S.S. Basic Training Certification must be completed within 1 year from the date of hire.Preferred Requirements Experience: One (1) year prior security experience in a hospital or healthcare environment.About UsEmbark on a rewarding career with Carondelet St. Josephs Hospital hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.At Carondelet St. Josephs Hospital, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:Medical, dental, vision, and life insurance401(k) retirement savings plan with employer matchGenerous paid time offCareer development and continuing education opportunitiesHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insuranceNote: Eligibility for benefits may vary by location and is determined by employment statusAbout the TeamEstablished in 1961, St. Josephs Hospital in Tucson is home to the Carondelet Neurological Institute and the Carondelet Joint Replacement Center. The hospital offers advanced care that includes a Level I Trauma Center, Comprehensive Stroke Center and spacious and comfortable labor and delivery units. Additional services include high-quality care in programs such as cardiology, orthopedics, stroke and emergency medicine. Join our team!Job InfoJob Identification 2603026761Job Category Support ServicesJob Schedule Full timeJob Shift RotatingLocations Carondelet St. Josephs Hospital (On-site) Tenet Healthcare