Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Join a Purpose-Driven Insurance Team That Truly Cares – Athens, GA

Over 13 Years Strong | 11-Person Team | Mission: Take Care of Each Other

We’re not just another insurance agency—we’re a group of people who genuinely care. For over 13 years, our locally owned State Farm office in Athens has been powered by a close-knit team of 11 individuals united by one mission: Take Care of Each Other. That guiding principle shapes everything we do—from how we serve our clients to how we support our teammates.

Why Join Us?

Our founder, a proud University of Georgia graduate, is deeply invested in our local community. He’s served as President of the Board and has volunteered for over a decade with Athens Area Habitat for Humanity. We also support multiple local nonprofits—because doing good work and doing good for others is who we are.

We’re looking for someone who wants more than just a job. If you’re motivated by purpose, value teamwork, and want to make a positive impact—both inside and outside the office—we’d love to meet you.

ROLE DESCRIPTION:
Dana Kerr - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.