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Remote Retention & Support Specialist

DIRECTV

DIRECTV is seeking a Customer Service Representative focused on retention to support our customers from a home-based setup. You’ll cultivate and retain ongoing customers using an empathetic, consultative approach to resolve issues and improve processes.

You’ll use product knowledge and multiple systems to offer advanced solutions while maintaining a high standard of service. Work hours are Mon–Fri with weekend coverage as needed; a private, quiet home workspace is required.

#J-18808-Ljbffr
Vacancy posted 2 days ago
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