Classroom Facilitator - Fallon

Hybrid Classroom Support SpecialistThis is a part-time, temporary/seasonal position. Applications are accepted on an ongoing basis to establish an applicant pool. As vacancies occur, they are filled from the pool. This position will be for the Fallon campus.Provides classroom-based support for hybrid courses delivered simultaneously to in-person and remote students through Zoom. Assists the in-person instructor by managing the online classroom environment, monitoring remote student participation, facilitating communication between remote students and the instructor, and supporting the technology used to deliver instruction. The position helps ensure that students participating online can see, hear, communicate, and engage effectively while allowing the instructor to remain focused on teaching and student learning.Essential FunctionsSupport the instructor during live class sessions that include both in-person and remote studentsMonitor the Zoom classroom environment throughout each instructional sessionFacilitate communication between online students and the in-person instructorNotify the instructor of questions, comments, raised hands, participation requests, or technical concerns from online studentsAssist with management of virtual classroom interactions so remote students can participate effectivelyZoom and Technology ManagementLaunch, monitor, and manage Zoom sessions and related classroom technologiesMonitor audio, video, screen sharing, chat, reactions, participant controls, and breakout room functions as needed.Confirm that remote students can adequately see, hear, and participate in classroom activitiesTroubleshoot routine Zoom, audio, video, connectivity, and classroom technology issuesCoordinate with designated technical support personnel when an issue requires advanced assistanceInstructor and Online Student AssistanceProvide operational support to the instructor regarding Zoom tools and virtual classroom featuresAssist online students with basic Zoom participation and connectivity issuesHelp maintain an organized, respectful, and productive virtual learning environmentDocumentation and ReportingDocument classroom technology issues, support requests, actions taken, and outcomesReport recurring concerns and patterns to the appropriate supervisor or technical support teamProvide practical feedback regarding hybrid classroom processes and technology performanceMinimum QualificationsAssociate degree or an equivalent combination of education, training, and relevant experienceExperience using Zoom or a comparable videoconferencing platformExperience providing customer service, educational support, technology support, or related assistancePreferred QualificationsExperience supporting hybrid, online, or distance educationExperience working in a higher education environmentExperience with classroom audiovisual equipment and instructional technologiesExperience facilitating virtual meetings, webinars, or collaborative online sessionsKnowledge, Skills, and AbilitiesWorking knowledge of Zoom features, participant controls, chat, reactions, breakout rooms, and screen-sharing functionsAbility to monitor multiple communication channels and participant needs simultaneouslyAbility to identify and respond to technology issues during live instructionAbility to communicate professionally with faculty, students, and technical support personnelAbility to remain attentive, organized, and composed during extended class sessionsAbility to work independently, follow established procedures, and exercise sound judgmentCommitment to supporting an accessible and inclusive learning environment for remote participantsWorking ConditionsWork is performed primarily in classroom settings during scheduled instructional sessionsMay require prolonged periods of monitoring computer screens and Zoom sessionsMay require occasional movement or adjustment of classroom technology and audiovisual equipmentWork schedule may include daytime or evening classes based on academic scheduling needsPosition DistinctionThis position supports the instructor's management of the online portion of a hybrid classroom. It does not provide instruction, tutoring, academic advising, grading, evaluation of student performance, or subject-matter assistance.Other DutiesPerforms other related duties consistent with the purpose and level of the position as assigned.Hiring Supervisor - If you have questions about this role or would like to check on the status of an application, please contact the hiring supervisor/department:Desirae Blunt-Lamkey, Administrative Assistant III, Fallon CampusCompensation: $17.20 an hourRequired Attachment(s)ResumePosting Close Date Note to ApplicantTITLE IX STATEMENTWNC is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), sex (including pregnancy or related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protective hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion.WNC does not discriminate on the basis of sex in any education program or activity that it operates. The college's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.Inquiries concerning the application of these provisions and/or questions as to how to file a complaint of unlawful discrimination may be referred to WNC's Civil Rights Specialist & Title IX Coordinator:Victor Navarro at View email address on click.appcast.io or (775) 445-4235Western Nevada College2201 West College ParkwayBristlecone Building, Room 154Carson City, NV 89703