Dental Insurance Coordinator

Dental Insurance Coordinator

Grant Dental | Full-Time | Meridian & Boise, Idaho

Are you the kind of person who loves solving problems, catching the little details, and making sure nothing falls through the cracks? Do you enjoy figuring out complicated insurance questions, staying organized, and turning a long to-do list into a whole lot of checkmarks? We might be looking for you!

At Grant Dental, we believe patients should feel informed, prepared, and confident moving forward with their dental care. We're looking for an experienced Dental Insurance Coordinator to join our revenue cycle team! We're looking for someone who takes ownership, enjoys a challenge, and follows things through from the initial insurance verification and preauthorization to helping patients get scheduled for treatment.

What You'll Do

• Verify dental insurance eligibility, benefits, deductibles, remaining maximums, frequency limitations, and coverage restrictions.
• Review upcoming appointments and identify potential insurance concerns before treatment.
• Prepare and submit preauthorizations with accurate supporting documentation, narratives, and clinical records.
• Track outstanding preauthorizations, follow up with insurance carriers, and resolve requests for additional information.
• Communicate insurance findings with patients, providers, treatment coordinators, and the revenue cycle team.
• Contact patients and coordinate treatment scheduling following preauthorization review.
• Review patient records and appointment preparation for accuracy, identifying and correcting missing information.
• Coordinate with our financial team when insurance findings affect treatment estimates.
• Maintain clear, accurate documentation and organized follow-up systems.
• Help identify opportunities to improve processes and create a better experience for patients and teammates.

Our ideal candidate:

• Has dental office experience and a solid understanding of dental insurance verification and preauthorizations.
• Has exceptional attention to detail.
• Is organized and knows how to prioritize competing deadlines.
• Enjoys researching, troubleshooting, and finding solutions.
• Takes initiative and doesn't need someone constantly reminding them what comes next.
• Communicates clearly and professionally with patients, insurance carriers, and teammates.
• Is dependable and follows through on commitments.
• Works well independently but understands the value of a great team.
• Brings a positive attitude and a willingness to jump in when needed.

About Grant Dental

We're a team serving patients at our Meridian and Boise practices, and we take pride in creating an exceptional experience from the first phone call to the completion of treatment. We believe in working hard, supporting each other, taking ownership, and continually looking for ways to get better.

This full-time position reports to our Director of Revenue Cycle & Insurance Operations and works closely with our providers, treatment coordinators, and revenue cycle team. We want someone who doesn't just want another job, but wants to be part of a team where their work genuinely makes a difference.

How to Apply

Please submit both a résumé and a cover letter. Please include the following in your letter:

1. Why Grant Dental? Tell us what interests you about this position and why you think you'd be a great fit.

2. Finish This Sentence: "If you asked my coworkers what they can always count on me for, they'd say…"

3. One Last Detail! Somewhere in your letter, naturally work in the phrase "the little things matter."

Ready to Apply? We look forward to meeting the person who loves the details as much as we do!