Box Office Ticket Seller - The Theater at Virgin Hotels Las Vegas (Part-Time)

Box Office Ticket Seller - The Theater at Virgin Hotels Las Vegas (Part-Time) Las Vegas, NV Event Staff Part Time Position Summary: The Box Office Agent is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collect payments. Essential Functions: Follow cash handling and inventory procedures to ensure security of assets and inventory. Greet customers with a positive and friendly demeanor. Assist guests by providing information, answering questions, and processing requests. Provide upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events. Contribute to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness, and helping to develop and maintain a positive work environment. Resolve customer concerns by providing superior customer service, utilizing common practices for resolution, and escalating to supervisor when needed. Required Qualifications: A minimum education level of: High School Diploma or its equivalency A minimum of 0-1 years of related work experience Must be able to work independently and in a team setting Good communication skills to effectively communicate with customers and co-workers Basic Math skills Must be responsible and professional Demonstrated ability to work in a fast-paced environment Available to work flexible hours, including nights and weekends #J-18808-Ljbffr AEG