Config Specialist I - Information Technology

Job Description

Configuration Specialist I

Pay Range: $72,000 - $88,000 depending on relevant experience and qualifications

Location : Phoenix, AZ 85034

Please note that this is not a hybrid/remote position. You will be working from our Phoenix, AZ location. This position will mainly be supporting the Milgard brand.

Responsibilities

This position is responsible for creating and maintaining functional, responsive, accurate ERP product configuration software applications. Key areas of responsibility include creating new BOM structures and machine interfaces, creating solutions to changing business requirements, training/advising team members on best practices, troubleshooting Sales Order Entry, BOM, and interface issues in multiple systems, providing technical support to Engineering, IT, and Location personnel, and supporting the Configuration Manager as needed to maintain software functionality, quality, and conformance to business requirements.

• Work safely by following company policy and using appropriate PPE requirements where necessary.
• Monitors task assignments to support release readiness per Configuration Manager's schedule.
• Develop and maintain ERP configuration solutions that support business, manufacturing, and quoting processes.
• Create and maintain product configuration rules, Bills of Materials (BOMs), pricing structures, and manufacturing routings.
• Analyze business requirements and translate them into scalable system configurations and software solutions.
• Maintain data structures to ensure accurate, reliable, and efficient processing of business information.
• Troubleshoot and resolve configuration, BOM, order entry, interface, and system performance issues.
• Collaborate with business stakeholders, engineering, manufacturing, product management, and IT teams to define and implement solutions.
• Perform unit, integration, and regression testing to validate system changes and ensure release readiness.
• Document configuration logic, technical designs, development activities, and support procedures.
• Provide technical support and guidance to end users and business teams.
• Support system upgrades, enhancements, and continuous improvement initiatives.
• Follow established development, testing, and change management standards to maintain system quality and compliance.

Qualifications

• Bachelor's degree in applicable major, or equivalent combination of education and directly applicable experience.
• Education, training or equivalent experience with programming language(s) and software development process.
• Knowledge of manufacturing ERP systems & practices, and knowledge of structured BOM's preferred.
• Proficient with Microsoft Office products (Excel, Word, PowerPoint, etc.).
• Knowledge of window and door products is preferred.
• Knowledge of Oracle ERP and Infor CPQ is preferred.
• Knowledge of Production Scheduling, and/or Manufacturing processes is preferred.
• Strong time management, organizational skills, and ability to set priorities for multiple tasks.
• Customer focus both internally and externally.
• Strong communication skills in both written and verbal.
• Ability to work flexible hours and/or travel depending on the needs of the department.
• Self-starter and ability to work independently.

MITER BrandsTM is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country.

What We Offer

At MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.

We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.

Health & Wellness

• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic

Financial Protection

• Company-paid Life Insurance
• Voluntary Life Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Supplemental Hospital Indemnity Insurance
• Critical Illness Insurance
• Accident Insurance

Additional Benefits

• Paid Time Off (PTO) and paid holidays
• 401(k) retirement plan with company match
• Tuition Reimbursement Program
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program

MITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.

Work Authorization and Sponsorship Disclosure:

The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.